You may also want to check and make sure firefox is using the same proxy settings as IE.
In IE Look in Tools - Options - Connections - LAN Settings and note what boxes are checked and any proxy server address info.
In firefox look in Tools - Options - Connection Settings - and match your IE settings.
I have uninstalled and re-installed Kerio several times lately. Kerio has not been getting along lately with my ISP’s proxy & web accelerator. I now seem to have the problem fixed. Kerio was keeping a number of aps from communicating with the proxy and therefore with the Internet in general.
It seems to come down to this: 1) there are conflicts between Kerio and Avast, in ‘plain mode’ (no special settings), I can run either one or the other with no problem; 2) I had prepared some Avanced Packet Filters (Kerio’s terminology for some special IP, protocol, & port settings) for Avast and had both running for awhile; 3) something did away with those APFs; 4) I now have only Avast Standard shield running and the AVS updating running; and 5) finally have Kerio and most (maybe all) applications communicating with the proxy and therefore the Internet.
Lastly, I now have a ‘baseline’ config saved for Kerio (some of this started with a recent Kerio update).
It has changed now because I made some changes. But, yes, it is that short. I have most every service that is not essential set to manual start right now while I’ve been trying to trace these weird problems. That is why I included HijackThis’s longer startup file, so everyone could see what is there but, for now, suppressed.
Here is Hijack this as of a few moments ago:
Logfile of HijackThis v1.99.1
Scan saved at 10:59:07 AM, on 6/22/2007
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINNT\Explorer.EXE
D:\ALWILS~1\Avast4\ashDisp.exe
D:\Aps\Remind!\remind.exe
C:\Program Files\Common Files\ISPCOMP\InstallService.exe
D:\Aps\FaxTalk\NOH\FTNohMGR.exe
D:\Aps\MS Office\Office\MSOFFICE.EXE
C:\Program Files\Sunbelt Software\Personal Firewall\kpf4gui.exe
C:\Program Files\Netscape Internet Service\NSClient.exe
C:\Program Files\Common Files\ISPCOMP\SystemTrayIcon.exe
C:\Program Files\Netscape Internet Service_NSWatchman.exe
C:\Program Files\Netscape Internet Service\Netscape Web Accelerator\nsaccel.exe
D:\APS\FIREFOX\MOZILL~1\FIREFOX.EXE
C:\Devices\nohijackthist\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:5400
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Sun Java\jre1.6.0_01\bin\ssv.dll
O4 - HKLM..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
O4 - HKLM..\Run: [avast!] d:\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM..\Run: [Remind!] D:\Aps\Remind!\remind.exe
O4 - HKLM..\Run: [Netscape] C:\Program Files\Common Files\ISPCOMP\InstallService.exe
O4 - HKLM..\Run: [NetOnHold] .\FTNOHMgr.EXE /autoload
O4 - Global Startup: FaxTalk MOH.lnk = D:\Aps\FaxTalk\NOH\FTNohMGR.exe
O4 - Global Startup: Microsoft Office Shortcut Bar.lnk = D:\Aps\MS Office\Office\MSOFFICE.EXE
O8 - Extra context menu item: Show All Original Images - res://C:\Program Files\Netscape Internet Service\Netscape Web Accelerator\nsaccel.exe/250
O8 - Extra context menu item: Show Original Image - res://C:\Program Files\Netscape Internet Service\Netscape Web Accelerator\nsaccel.exe/227
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Sun Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra ‘Tools’ menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Sun Java\jre1.6.0_01\bin\ssv.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1181312103709
O17 - HKLM\System\CCS\Services\Tcpip..{75A803A6-D1C5-442C-A88B-F265B9CD0635}: NameServer = 205.188.146.145
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - d:\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - d:\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - d:\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - d:\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINNT\system32\LEXBCES.EXE
O23 - Service: Sunbelt Personal Firewall 4 (SPF4) - Sunbelt Software - C:\Program Files\Sunbelt Software\Personal Firewall\kpf4ss.exe
I’ve set HijackThis IE settings all to ‘blank’ for the moment, while I try to determine what is happening between IE and FX. It looks like FX is running on the IE engine, which is possible, I just don’t know why it is doing so. Need to see if perhaps I need to update my Mozilla (when I get time…).
I’ve about come to the point of saying I just have a quirky machine with a quirky set-up. Certainly, WIN2000 is old and no longer supported - a number of the root certs have expired and that does not help. I updated one Verisign cert following Verisign’s directions and that made Win2000 VERY unhappy. :
BTW, I downloaded and ran the AVG - which picked up a couple of adware files recently acquired (while my firewall was down), other than that, it found no real problem.
I will work on getting some of the other Avast shields back up with special Kerio settings, then work on enabling some of the other services one by one… :
Thanks for everyone’s help! You’ve been most patient and kind.
Beats the heck out of me! :-\ I even had a chat with the NS ISP support service the other night and they could not answer that question. Currently, Avast is set to ‘direct connection’ (only thing it likes), FX and TB are set to ‘autodetect’, and - though I changed it yesterday - IE is back to being set to ‘Bypass proxy for local addresses’…
But local addresses aren’t the case here… we’re talking about Internet (non-local) connection.
In that windows with ‘Bypass proxy for local addresses’ option, above it it should have the main ‘Proxy server’ option. Is it checked or not? If it is checked, you use a proxy, click on ‘Advanced’ button and see the proxy settings. But I really doubt you use a proxy. What I can’t understand is that you’re saying this…
I can’t understand which proxy your ISP could be using…
Diagnostic Tests:
Test 1 - DNS Test
Resolved: www.cnn.com
Resolved: www.yahoo.com
Resolved: www.google.com
Resolved: webaccelerator.isp.netscape.com
Test 2 - Server Proxy Test
Connected to server
Test 3 - Direct Connect
Connected directly
Direct connection speed = 205.17 Kbps
Test 4 - Proxy Connect
Connected to accelerated client proxy
Accelerated connection speed = 407.09 Kbps
Test 5 - Features Enabled
Acceleration: Very High
Image Quality: Good
Email: Disabled
Popup Blocker: Enabled
Complete.
Yes, the box is checked in IE Internet Options. But, since the dialer (as well as my MOH) uses a loopback, technically, isn’t every connection ‘local’?
I don’t know much about networking. Just learning some of the terminology myself.
Nor can I. However, I think perhaps you might be using a more restricted definition of ‘proxy’ than my ISP (which is really AOL branded as Netscape). How could one have a ‘direct connection’ to all of AOL via slipstream? ???
loopback is local, but you can be using another port (besides 80), so your proxy would be something like a port number and 127.0.0.1… but I need to know which port it uses to configure avast properly to update.