Hi guys,
My first post here.So my sister(doesnt know that much about compters ::)has avast home edition installed on her laptop,and today told me that the avast shield,or guard(don
t know)found this Win32:Adware-gen[Adw] in c:\program files\google bae\bae.dll file
She told me that she deleted the virus,and then she did a full scan, and that avast didnt find anything.Where can she look,to see if the virus is deleted,or if it isn
t deleted and reapears what can she do?
sorry for my english ;D
ciao!!!
Do a forum search for bae.dll as their are two topics on this that I’m aware off.
This one is the one with the most information, http://forum.avast.com/index.php?topic=37451.0.
Deletion isn’t really a good first option (you have none left), ‘first do no harm’ don’t delete, send virus to the chest and investigate.
It is gone/history/deceased/an ex file (sorry i couldn’t help my self) there is nowhere to check if it has gone or avast would have found it on the second scan. I think you can now see why the best option is move to the chest and investigate rather than delete and investigate. Whilst this isn’t a serious problem, that loss of the file it could have been an important system file so a lesson learned.
ok
Thanks for your answer.Its very hard to tell what happend there.She doesn
t know much about computers,and she lives in another country so i can`t help her.
i hope that thing that avast found is not an important file.
I forgot to mention that she has windows vista home premium(came preinstalled on an sony vaio machine)
The link I gave indicates as much that it isn’t a crucial file, this is the google search given in the other topic, http://www.google.co.uk/search?q=BAE.dll,.
The important lesson is that She learns never delete, move to the chest, where you have options, with deletion you have none.
Thank you once again! ;D
Yes a belive that she learned her lesson.
Cheers.
You’re welcome.