Hi, no problem with the late reply. We have a couple of prelimary things to take care of, then we go after it.
First we have to disable teatimer. (I see you have it disabled, please leave it that way until we are done)
Open Spybot and make sure teatimer is disabled, we will re-enable afterwards. To do so do the following
Click mode
click Advanced mode
if you get a warning answer “yes”
click tools
click resident
uncheck resident “teatimer”
click allow change
Download and Unzip to your Desktop: http://www.techsupportforum.com/sectools/ResetTeaTimer.zip
Double click ResetTeaTimer.bat to remove all entries set by TeaTimer.
If we use combofix again please note the following,
[]Please, never rename Combofix unless instructed.
[]Close any open browsers.
[*]Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
[*]Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause “unpredictable results”.
[*]Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don’t know how to disable it, please ask.
[*]Close any open browsers.
[*]WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
[]Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
[]If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
Now to the task at hand. Please copy and paste this section into a notepad as you will be in safe mode.
Step #1
Start in Safe Mode Using the F8 method:
Restart the computer.
As soon as the BIOS is loaded begin tapping the F8 key until the boot menu appears.
Use the arrow keys to select the Safe Mode menu item.
Press the Enter key.
Step #2
Now we will need to disable the driver for this thing. Please do the following:
Click Start, click Control Panel, click Performance and Maintenance, and then click System.
On the Hardware tab, click Device Manager.
Click the View menu and if there is no checkmark in front of Show hidden devices then click on it to activate it.
Scroll down the list of devices and double-click Non-Plug and Play Drivers.
Locate wsuflwnr and right click it and then click the Properties option.
Click the Driver tab.
In the Startup section select Disable from the drop-down list.
Click General tab.
In the Device Usage drop-down list select Do not use this device (disable).
Click the Ok button and you should be prompted to reboot. You can reboot normally.
Back in normal windows. please
Open HJT, run a system scan only, check mark these lines if present
O2 - BHO: (no name) - {330052B8-D2DA-4002-A6B0-6ADED622BCE9} - C:\WINDOWS\system32\commdl.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
Close all other browsers/windows, click fix, close HJT.
.
Please download The Avenger by Swandog46 to your Desktop.
1.[*]Click on Avenger.zip to open the file[*]Extract avenger.exe to your desktop
[QUOTE]Drivers to unload:
wsuflwnr
Files to delete:
C:\WINDOWS\system32\drivers\srefcxrr.dat
C:\WINDOWS\system32\commdl.dll
[/quote]
Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.
2. Now, start The Avenger program by clicking on its icon on your desktop.
[*] Under “Script file to execute” choose “Input Script Manually”.
[*]Now click on the Magnifying Glass icon which will open a new window titled “View/edit script”
[*] Copy/Paste [b]all[b] the text in the above quote box into this window by
[*] MAKE SURE THE TEXT MATCHES EXACTLY
[*] Click Done
[*] Now click on the Green Light to begin execution of the script
[*] Answer “Yes” twice when prompted.
3. The Avenger will automatically do the following:
[*]It will Restart your computer. ( In cases where the code to execute contains “Drivers to Unload”, The Avenger will actually restart your system twice.)
[*]On reboot, it will briefly open a black command window on your desktop, this is normal.
[*]After the restart, it creates a log file that should open with the results of Avenger’s actions. This log file will be located at C:\avenger.txt
- Please copy/paste the content of c:\avenger.txt into your reply
If you have any problems, or are not sure, please don’t hesitate to ask.
It looks like a lot, but please just take it one step at a time.
Also, it looks like you had AVG installed at one time. Did you uninstall it? If so, we can take care of a couple redundant service next time.
I will require the Avenger results and a HJT log. (hjt last. please)
Thanks.