Win32:bprotect-d trj

the problem was when I was running a boot scan using avast, it came up with the infected file but wouldnt allow me to do anything but abort the boot scan, shall i try that again? If so it should take about 20 mins to get to the 9% complete before it reaches where the problem was

You can try if you wish :slight_smile:

Hi, i ran the scan and that was fine, it did flag up some other malware but that was able to be quarantined, so it worked, however i did try to run a system restore this morning from system image and it came up with the error (see attached).
I dont know if that is because of the said Virus this whole post is about or not

Good, let’s fix System Restore

Please download Farbar Service Scanner and run it on the computer with the issue.
[*]Make sure the following options are checked:

[*]Internet Services
[*]Windows Firewall
[*]System Restore
[*]Security Center/Action Center
[*]Windows Update
[*]Windows Defender

[*]Press “Scan”.
[]It will create a log (FSS.txt) in the same directory the tool is run.
[
]Please copy and paste the log to your reply.

heres the log

System Restore looks good, can you take the picture of message that appears when you run System Restore.

am having issues with the screen shot being too large a file to attach, but the attached document is a copy of the exact wording from the error.
This is followed by directions to try and restore again but to a different point or go to advanced recovery

Why would you do System Restore?

to see if the problem has resolved, as in did that virus cause this issue for it not to restore?
How can I tell if my computer is ok to use again for sensitive info?
Would it be easier to just create a new point if all traces of that virus has gone?

We can do it by following procedure. It will remove previous restore points and will create new one.

The following will implement some post-cleanup procedures:

=> Please download DelFix by Xplode to your Desktop.

Run the tool and check the following boxes below;
[i]
http://www.mcshield.net/personal/magna86/Images/checkmark.png
Remove disinfection tools

http://www.mcshield.net/personal/magna86/Images/checkmark.png
Create registry backup

http://www.mcshield.net/personal/magna86/Images/checkmark.png
Purge System Restore [/i]
Click Run button and wait a few seconds for the programme completes his work.
At this point all the tools we used here should be gone. Tool will create an report for you (C:[b]DelFix.txt[/b])

The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix
Tool deletes old system restore points and create a fresh system restore point after cleaning.

Excellent. I really really appreciate your help over the last 24 hours. You have been great (an patient i must add given my novice knowledge of computer software).

Thank you so much

:smiley:

Mark

Can you help me TwinHeadedEagle with the Win32:bprotect-d trj please?

I attached both files : FRST.txt and Adittion.txt

best regards

Please start a new topic. Thanks.

See: http://forum.avast.com/index.php?topic=147121.0

Hi!
Unfortunately, I have a problem - after following the instructions, Avast boot scanning still finds the same Bprotect-D virus :frowning:
So, please, help me.
Here are the FRST logs after the last scan with the still-existing virus.

Start a new topic in V&W and post your logs there: https://forum.avast.com/index.php?action=post;board=4.0