What are your current problems - any more alerts ?
no more alerts about viruses however i still can not turn on my windows firewall. I am getting an error 0x6d9
What firewalls have you had on this system before ?
Download and run the MSFixit from this page
http://support.microsoft.com/mats/windows_firewall_diagnostic/en-us
Well I had AVG and Norton Firewalls on the computer when the programs were on there. It appears now that the only firewall on the laptop is windows. However, I downloaded and ran the link in the previous post and it was not able to fix the firewall issue of windows firewall not starting.
OK you will need to run the uninstall programmes for both of those and then retry the msfixit
i uninstalled both programs and ran the msfixit and still getting a message saying Windows Firewall service is not starting.
OK lets run SFC
From the start menu select :
All Programs
Accessories
Right click Command Prompt and selec run as Administrator
In the Black box that opens type SFC /Scannow
Let windows do its thing and then reboot
I ran the SFC and it said that windows did not find any integrity violations. I rebooted the computer and after doing so, Windows Firewall still does not turn on.
Download Windows Repair (all in one) from this site
Install the programme then run
Go to step 2 and allow it to run Disc check
http://i1224.photobucket.com/albums/ee362/Essexboy3/Capture3.gif
Once that is done then go to step 3 and allow it to run SFC
http://i1224.photobucket.com/albums/ee362/Essexboy3/Capture.gif
On the start repairs tab select advanced mode and click start
http://i1224.photobucket.com/albums/ee362/Essexboy3/Capture1.gif
Select the items in the red surround (remove the ticks from the rest ) and tick restart system when finished
I ran the program and i am still getting tbe message “Action Center can not turn on windows firewall”
I would like you to try this:
- Click Start Menu and in the Instant Search type “cmd” once it appears right-click and choose Run as administrator.
Security note: If UAC is enabled, then you’ll get a UAC prompt on screen. Please specify credentials or permission to pass the UAC elevation.
- In the command prompt type Netsh firewall set opmode enable and press Enter.
The above command-line based input is to re-enable the Windows® Firewall.
The message I am getting is:
IMPORTANT: “netsh firewall” is deprecated;
use “netsh advfirewall firewall” instead.
The service has not been started
Could you go to control panel > Admin tools > services
Locate Windows Firewall
Right click and ensure it is set to automatic and is started - If not set it to be that
Then select the dependencies tab and let me know of any errors there
I clicked start and mid-way during the start i received this message.
Windows could not start the windows firewall on local computer. For more information, review the system event log. If this is a non-Microsoft service, conact the service vendor, and refer to service-specific error code 1753
Try the MSFixit here and let me know the result http://support.microsoft.com/kb/943996
Nothing changed, The windows firewall is unable to start and then once it is done the program wants me to go to some troubleshooter to find addtional ways to fix the issue
OK lets reregister the necessary elements
Perform the following steps and update the computer:
-
Click Start, type Notepad in the Start Search box, and then click Notepad in the Programs list.
-
Copy the following text, and then paste the text into Notepad:
sc config wuauserv start= auto sc config bits start= auto sc config DcomLaunch start= auto net stop wuauserv net start wuauserv net stop bits net start bits net start DcomLaunch
Click File, click Save As, and then type Repair.bat.
-
In the Save as type box, click All Files (.).
-
In the Save in box, click Desktop, and then click Save.
-
On the File menu, click Exit.
-
Right -click the Repair.bat file that you saved in step 5, and then click Run as administrator. This action starts the required services. If you are prompted for an administrator password or confirmation, type the password, or click Continue.
Try enabling the firewall after these steps.
still nothing. I did notice that during the command prompt…dcomlaunch failed and it said access denied
Go to control panel > administrative tools > Services and ensure that the dcom launcher is started.
If it isn’t then put it to auto start and try again
The DCOM Launcher is started but Firewall still will not turn on.