Win32:Downloader.Gen

Viruses and worms
1

Okay so last night I download a program I downloaded before. It’s called Any Video Converter. Which used to be good free ware but now it doesn’t even prompt you and changed all of my browsers homepage to the CONDUIT Search Engine and downloaded the the tool bar unwanted. I uninstalled Conduit stuff from my PC. And Ran my Ususal Scans and updated my anti virus. Spybot picks up this Win32:Downloader.Gen Trojan. I run their fix to no avail. How do I fix this? Thanks for the help.

Edit: This is only being recognized by Spybot I ran MBAM it doesn’t detect any problems with my PC

2

SpyBot once a good tool in the early days of spyware…today waste of disk space

run these. http://forum.avast.com/index.php?topic=53253.0
AdwCleaner…click delete…post log here
Malwarebytes quick scan…click remove selected if anything is found…post log

is the problem gone?

3

I ran OTL here are the logs.

4

malware removers are notified. :wink:

5

I really need to remove this. Please come help me.
EDIT: MBAM LOG added

6

as i said the removers are notified, it may take hours before one arrive so be patient
the remover dont work for avast but are volunteers and are not in the forum 24/7

7

Oh okay thank you.

8

Hi you will need to reset chrome search and home page manually

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL

[*]Under the Custom Scans/Fixes box at the bottom, paste in the following

https://dl.dropbox.com/u/73555776/OTL_Fix.GIF


:OTL
SRV - [2013/03/06 08:36:52 | 000,093,984 | ---- | M] (Conduit) [Auto | Running] -- C:\Program Files (x86)\SearchProtect\bin\CltMngSvc.exe -- (CltMngSvc)
FF - prefs.js..browser.search.defaultthis.engineName: "Trustworthy Customized Web Search"
FF - prefs.js..browser.search.defaulturl: "http://search.conduit.com/ResultsExt.aspx?ctid=CT2998365&CUI=UN17590780152579593&UM=2&SearchSource=3&q={searchTerms}&sspv=TB_SC"
O4 - HKLM..\Run: [SearchProtectAll] C:\Program Files (x86)\SearchProtect\bin\cltmng.exe (Conduit)
O4 - HKU\S-1-5-21-1738654937-1997440900-1849049338-1000..\Run: [SearchProtect] C:\Users\Owner\AppData\Roaming\SearchProtect\bin\cltmng.exe (Conduit)
[2013/03/24 02:00:28 | 000,000,000 | ---D | C] -- C:\Users\Owner\AppData\Roaming\SearchProtect
[2013/03/23 21:02:57 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Conduit
[2013/03/23 21:02:52 | 000,000,000 | ---D | C] -- C:\Users\Owner\AppData\Local\Conduit
[2013/03/23 21:02:28 | 000,000,000 | ---D | C] -- C:\Users\Owner\AppData\Local\CRE
[2013/03/23 21:02:09 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\SearchProtect
[2013/03/23 21:01:39 | 000,000,000 | ---D | C] -- C:\Users\Owner\AppData\Roaming\OpenCandy

:Commands
[resethosts]
[emptytemp]
[CREATERESTOREPOINT]
[Reboot]

[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

THEN

Download AdwCleaner from here to your desktop
Run AdwCleaner and select Delete

https://dl.dropbox.com/u/73555776/AdwCleaner.GIF

Once done it will ask to reboot, allow this
On reboot a log will be produced please attach that

9

Here are the logs you asked for.

10

What problems remain

11

0 problems remain. I ran Spy Bot again and it’s not their anymore. Thank you for all of your help. It’s most appreciated.

12

Subject to no further problems :slight_smile:

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:

Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.

We will now confirm that your hidden files are set to that, as some of the tools I use will change that
[*]Click Start.
[*]Open My Computer.
[*]Select the Tools menu and click Folder Options.
[*]Select the View Tab.
[*]Under the Hidden files and folders heading select Do not show hidden files and folders.
[]Click Yes to confirm.
[]Click OK.

Clear Restore Points

Go Start > All Programmes > Accessories > System tools
Right click Disc Cleanup and select run as administrator
When it pops up at the first prompt select OK after it has done some calculations the tabs will appear
Select More Options tab
Press Sytem Restore and Shadow Copies Cleanup button

https://dl.dropbox.com/u/73555776/disc%20clean.JPG

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

http://img233.imageshack.us/img233/7729/mbamicontw5.gif
Malwarebytes.

Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

If you use on-line banking then as an added layer of protection install Trusteer Rapport

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit
[*]Microsoft Windows Update

To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?Keep safe :wave:

13

Thank so much for the help.

14

;D