Win32:Downloader-PKU Help

Please help me fix my computer!

I only got an OTL.txt file from OTL. I did not see an Extras.txt file.

MBAM log…

Malwarebytes Anti-Malware (Trial) 1.62.0.1300
www.malwarebytes.org

Database version: v2012.08.07.01

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Stephen :: BLACK [administrator]

Protection: Disabled

8/7/2012 1:20:17 AM
mbam-log-2012-08-07 (01-20-17).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 290321
Time elapsed: 7 minute(s), 48 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 2
HKCR\scrfile\shell\open\command| (Broken.OpenCommand) → Bad: (NOTEPAD.EXE “%1”) Good: (“%1” /S) → Quarantined and repaired successfully.
HKCR\regfile\shell\open\command| (Broken.OpenCommand) → Bad: (NOTEPAD.EXE “%1”) Good: (regedit.exe “%1”) → Quarantined and repaired successfully.

Folders Detected: 0
(No malicious items detected)

Files Detected: 1
C:\Windows\Installer{71f18028-78c5-4b57-0579-0f6bde86711e}\U\00000008.@ (Trojan.Dropper.BCMiner) → Quarantined and deleted successfully.

(end)

ansMBR scan attached…

FSS
Farbar Service Scanner Version: 06-08-2012
Ran by Stephen (administrator) on 07-08-2012 at 02:15:48
Running from “C:\Users\Stephen\Downloads”
Microsoft Windows 7 Professional Service Pack 1 (X64)
Boot Mode: Normal


Internet Services:

Connection Status:

Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.

Windows Firewall:

mpsdrv Service is not running. Checking service configuration:
The start type of mpsdrv service is OK.
The ImagePath of mpsdrv service is OK.

MpsSvc Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.

bfe Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.

Firewall Disabled Policy:

System Restore:

System Restore Disabled Policy:

Action Center:

wscsvc Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.

Windows Update:

wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is OK.
Checking ImagePath: ATTENTION!=====> Unable to retrieve ImagePath of wuauserv. The value does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open wuauserv registry key. The service key does not exist.

BITS Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open BITS registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open BITS registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open BITS registry key. The service key does not exist.

Windows Autoupdate Disabled Policy:

Windows Defender:

WinDefend Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.

Windows Defender Disabled Policy:

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
“DisableAntiSpyware”=DWORD:1

Other Services:

Checking Start type of SharedAccess: ATTENTION!=====> Unable to retrieve start type of SharedAccess. The value does not exist.
Checking ImagePath of SharedAccess: ATTENTION!=====> Unable to retrieve ImagePath of SharedAccess. The value does not exist.
Checking ServiceDll of SharedAccess: ATTENTION!=====> Unable to retrieve ServiceDll of SharedAccess. The value does not exist.

File Check:

C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit

**** End of log ****

I dont see a message that anyone is going to look at my logs. Did I do something wrong, or did mt thread just get missed?

No, you just have to wait a bit. :wink:

There may be some delay due to differing time zones and availability of the volunteer malware removal specialists.

Thank you for the reply. I’m happy to wait my turn.

You’re welcome, hopefully it won’t be too long.

Am I still in the queue?

Hi SteveinMD,

I’m sorry you’ve had to wait.

A malware expert has been notified.

As he lives in England, he should be online in a few hours later on today.

No problem. Thank you.

Hi sorry you were missed

Lets get to work… I will need a fresh run of FSS on completion as both OTL and Combofix will be carrying out repairs but I will need to confirm that they stuck

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL

[*]Under the Custom Scans/Fixes box at the bottom, paste in the following

https://dl.dropbox.com/u/73555776/OTL_Fix.GIF

:Files C:\Windows\assembly\GAC_32\Desktop.ini C:\Windows\assembly\GAC_64\Desktop.ini C:\Windows\Installer\{71f18028-78c5-4b57-0579-0f6bde86711e} C:\Users\Stephen\AppData\Local\{71f18028-78c5-4b57-0579-0f6bde86711e} ipconfig /flushdns /c netsh int ip reset c:\resetlog.txt /c ipconfig /release /c ipconfig /renew /c sc create BITS binpath= "c:\windows\system32\svchost.exe -k netsvcs" start= delayed-auto /c

:Commands
[purity]
[resethosts]
[emptytemp]
[CREATERESTOREPOINT]
[Reboot]


[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

THEN

Download and Install Combofix

Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

  • IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here

[*]Double click on ComboFix.exe & follow the prompts.
[*]Accept the disclaimer and allow to update if it asks

http://img.photobucket.com/albums/v706/ried7/NSIS_disclaimer_ENG.png

http://img.photobucket.com/albums/v706/ried7/NSIS_extraction.png

[*]When finished, it shall produce a log for you.
[*]Please include the C:\ComboFix.txt in your next reply.

Notes:

  1. Do not mouse-click Combofix’s window while it is running. That may cause it to stall.
  2. Do not “re-run” Combofix. If you have a problem, reply back for further instructions.
  3. If after the reboot you get errors about programmes being marked for deletion then reboot, that will cure it.

Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now

FINALLY

Please re-run FSS

My OTL log is attached. I’m moving on with the ComboFix steps.

The computer seems to be operating normally. I can’t thank you enough!

Logs are attached.

Any further problems ?

No problems to report. You guys rock!

Subject to no further problems :slight_smile:

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:

Run OTL
[*]Under the Custom Scans/Fixes box at the bottom, paste in the following

:Commands [resethosts] [emptytemp] [Reboot]

[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done

Remove ComboFix

[*]Hold down the Windows key + R on your keyboard. This will display the Run dialogue box
[*]In the Run box, type in ComboFix /Uninstall (Notice the space between the “x” and “/”) then click OK

http://i1224.photobucket.com/albums/ee362/Essexboy3/Misc%20screen%20shots/CF_Uninstall-1.jpg

[]Follow the prompts on the screen
[
]A message should appear confirming that ComboFix was uninstalled

Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.

We will now confirm that your hidden files are set to that, as some of the tools I use will change that

[*]Go to control panel
[*]Select folder options (Appearance > Folder options in category view)
[*]Select the View Tab.
[*]Under the Hidden files and folders heading select Do not show hidden files and folders.
[]Click Yes to confirm.
[
]Click OK.

http://users.telenet.be/bluepatchy/miekiemoes/images/javaicon.gif

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version of Java components and upgrade the application.

Upgrading Java:

[] Go to this site and click Do I have Java
[
] It will check your current version and then offer to update to the latest version

SPRING CLEAN

To manually create a new Restore Point

[*]Go to Control Panel and select System
[*]Select System
[*]On the left select System Protection and accept the warning if you get one
[*]Select System Protection Tab
[*]Select Create at the bottom
[*]Type in a name i.e. Clean
[*]Select Create

Now we can purge the infected ones

[*]GoStart > All programs > Accessories > system tools
[*]Right click Disc cleanup and select run as administrator
[*]Select Your main drive and accept the warning if you get one
[*]For a few moments the system will make some calculations
[*]Select the More Options tab
[*]In the System Restore and Shadow Backups select Clean up
[*]Select Delete on the pop up
[]Select OK
[
]Select Delete

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

http://img233.imageshack.us/img233/7729/mbamicontw5.gif

Malwarebytes. Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit

[*]Microsoft Windows Update

To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?

Keep safe :wave:

It turns out that the malware damaged or removed the BITS service (Background Intelligent Transfer Service) which affects my ability to run Windows Updates. Is this something that can be fixed?

There will be a bit of a delay until essexboy is back on-line later this afternoon (almost 10:40am in the UK).

Are you getting any errors when you try to use windows update ?
It may be that the service is disabled rather than damaged or removed, check Windows Run and type services.msc and look for the Background Intelligent Transfer Service - is it set to Automatic and is it running ?

If not set it to Automatic and click the Start button. You may need administrative privileges to do this.

If the above doesn’t resolve it, I’m sure essexboy has some fixes up his sleeve.

Same problem here… :frowning:

(in french sorry, i can translate some part if needed)

Malwarebytes Anti-Malware (Essai) 1.62.0.1300
www.malwarebytes.org

Version de la base de données: v2012.08.08.11

Windows 7 x64 NTFS
Internet Explorer 9.0.8112.16421
Philippe :: PHILIPPE-MUSIC [administrateur]

Protection: Activé

08/08/2012 23:52:23
mbam-log-2012-08-08 (23-52-23).txt

Type d’examen: Examen rapide
Options d’examen activées: Mémoire | Démarrage | Registre | Système de fichiers | Heuristique/Extra | Heuristique/Shuriken | PUP | PUM
Options d’examen désactivées: P2P
Elément(s) analysé(s): 295505
Temps écoulé: 18 minute(s), 23 seconde(s)

Processus mémoire détecté(s): 0
(Aucun élément nuisible détecté)

Module(s) mémoire détecté(s): 0
(Aucun élément nuisible détecté)

Clé(s) du Registre détectée(s): 1
HKCU\Software\Visicom Media (Adware.KeenValue) → Mis en quarantaine et supprimé avec succès.

Valeur(s) du Registre détectée(s): 0
(Aucun élément nuisible détecté)

Elément(s) de données du Registre détecté(s): 0
(Aucun élément nuisible détecté)

Dossier(s) détecté(s): 0
(Aucun élément nuisible détecté)

Fichier(s) détecté(s): 4
C:\Windows\Installer{583a3e06-fa9b-8b8f-dcd4-8949182b6ad4}\n (Rootkit.0Access) → Mis en quarantaine et supprimé avec succès.
C:\Windows\Installer{583a3e06-fa9b-8b8f-dcd4-8949182b6ad4}\U\00000008.@ (Trojan.Dropper.BCMiner) → Mis en quarantaine et supprimé avec succès.
C:\Windows\Installer{583a3e06-fa9b-8b8f-dcd4-8949182b6ad4}\U\000000cb.@ (Rootkit.0Access) → Mis en quarantaine et supprimé avec succès.
C:\Windows\Installer{583a3e06-fa9b-8b8f-dcd4-8949182b6ad4}\U\80000032.@ (Rootkit.0Access) → Mis en quarantaine et supprimé avec succès.

(fin)

Need some help please… :-[
Thank you !
Phil