system
40
OK, let’s try something another.
https://sites.google.com/site/cannedfixes/activescan/panda-av.jpg
Scan with Panda Cloud Cleaner
Please download Panda Cloud Cleaner and save the file to your desktop.
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.
[*]Install the scanner by right-click on
https://sites.google.com/site/cannedfixes/activescan/panda-av.jpg
icon and select
https://sites.google.com/site/cannedfixes/home/hosted-images-tools/RunAsAdmin.jpg
Run as Administrator.
[*]It should start itself automaticaly after the installation.
[*]In the main console click Accept and Scan.
[*]This scan won’t take long, about several minutes (depending on your system specs). Let it run uninterrupted.
[*]At the last stage you will see a couple of messages about veryfying & analyzing results. Wait patiently.
[*]Upon completion you will see detections window. Enter one of them and click there View Report at the bottom right side.
[*]A notepad window named PCloudCleaner.log will open. Save it to your desktop.
[*]Please include the contents of that file in your next reply.
In any case don’t remove on your own anything that is found! Any removals will be done manually after careful analysis of the scan results!
Don’t forget to re-enable your switched-off protection software!
After we’re done you may uninstall Panda Cloud Cleaner from your machine, if you wish to.