Literally the entire day, I have been trying to get rid of it. When the avast warning box pops up, its recommended action is to move to chest, which I do, but then get another pop up box saying that I can’t move because it’s being used by another program.
I’ve also run Malwarbytes to detect and delete the infected files. Upon completion it says I need to reboot computer to finish the deleting process, which I do.
And then as soon as Im back to desktop from reboot, the same problem starts all over again.
What was the file in which the infection was found? Can you upload that to virustotal.com because this has also been found to be a so-called false positive,
This is my first time coming here to post anything about viruses. So there’s alot I don’t know about posting stuff and whatnot. You may have to walk me thru this so I don’t leave any info out.
As for the infected file, if I remember correctly, it was popping up from the Temporary Internet Files.
I also forgot to mention, every few times, I get a popup box telling me I have to enter my OS disc to get back lost files, but the first time I did this, I got a message saying that the operating system currently running is newer than the one on the disc (duh).
I don’t think its a matter of ‘safe’, but whether the malware would interfere/block the download.So its well worth a try. I think this rootkit has replaced one of your system files ( beep.sys ) So you will probably need to replace this with a clean copy, if you can remove the rootkit http://www.symantec.com/security_response/writeup.jsp?docid=2008-050916-1055-99&tabid=2
So i would try the disc.
You can also post a log from rootrepeal ( i am new to this program, but its worth posting a log )