• The “questions” as you call it in the add/remove section are Microsoft Updates.

  • After installing the updates they leave a lot behind which can be removed. I have a little script for that which can be found HERE

  • You’re not the only one who has troubles installing a update (eg SP2) online. You can download the entire service pack and install it locally SP2 Network Installation English (start browsing there for other languages)

  • I am still finding things in your log:


THESE ITEMS ARE HARMFULL AND SHOULD BE FIXED/REMOVED :

o4 - hklm..\run: [virtual directory driver] hpwinn32.exe
o4 - hklm..\runservices: [virtual directory driver] hpwinn32.exe
o9 - extra button: related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - c:\windows\web\related.htm

THE FOLLOWING ITEMS ARE NOT NEEDED FOR THE SYSTEM TO WORK
PROPERLY. WE RECOMMEND THEM TO BE REMOVED FROM STARTUP :

o4 - hkcu..\run: [msmsgs] “c:\program files\messenger\msmsgs.exe” /background
o4 - global startup: microsoft office.lnk = c:\program files\microsoft office\office\osa9.exe

  • For the things in the startup you can do several things.
    1] Most applications have a setting “load when windows start” disable it there.
    2] Use HijackThis to take care of it.
    3] Use StartUp.cpl to take care of it.
    The choice is yours.

  • About ZA. Read the manual on how to configure it correctly to your needs.

Think I answered all your questions. If not let me (us) know.