system
3
I am a learner so please be gentle with me :-[. I don’t know what an OS program is?. I am using windows xp profesional and my emails are outlook express and hot mail. I have update my windows but haven’t downloaded service pack 2 yet because it said it would take 10 and a half hours. I have avast home edition 4. vps number 0441-1. virus name= WIN 32: Gaobot - 744 [wrm]. file name= C/System Volume Information?_restore{7F133ADB-DEE1-48EC-. My computer starts freezing up I run the virus scan. Get the infected siren delete infected files and at the end of the scan it comes up with C:/DOCUMENT AND SETTINGS?HOMEUSER/…/CA7795WE in the information box and says it is unable to scan. After this my computer runs like a bought one for a week or so and then it does this all over again.I tried getting rid of it with norton anti virus first and it came up with some files that were infected I got rid of them and after having just spent $100 on the disc that didn’t work norton wanted another $131 just to talk about it. Avast got me going but only for a while.