Hello again
I come here again to ask for assistance on a laptop. It seems to have win 32 mal_gen on it but I feel it might have more. Here are the logs to examine the situation.
do you also have a malwarebytes log…
malwareremover is notified…
Hi,
Is this the same system we worked on before?
@pondus: No the computer restarts on its own when running malwarebytes
@jeffce: No it is a different computer this time (the one previously fixed runs fine 
).
Hi,
I am not seeing too much in the logs…a little bit, but what symptoms are you experiencing that makes you thing you have malware on your system?
One symptom was the computer automatically restarting when malwarebytes is still running a scan. That’s what brought my attention that it might be infected.
Ok… I am not sure it’s malware yet. Let’s work it that way though to start…
Please download ERUNT (Emergency Recovery Utility NT). This program allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed. **Remember if you are using Windows Vista as your operating system right-click the executable and Run as Administrator.
Run OTL.exe
[*]Copy/paste the following text written inside of the code box into the Custom Scans/Fixes box located at the bottom of OTL
:Services
:OTL
IE:[b]64bit:[/b] - HKLM\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE:[b]64bit:[/b] - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&form=AARTDF&pc=MAAR&src=IE-SearchBox
IE - HKLM\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&form=AARTDF&pc=MAAR&src=IE-SearchBox
IE - HKU\S-1-5-21-2858899628-3940933950-2854214266-1000\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
[2012/02/22 20:52:09 | 000,002,252 | ---- | M] () -- C:\Program Files (x86)\mozilla firefox\searchplugins\bing.xml
O3:[b]64bit:[/b] - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
:Files
ipconfig /flushdns /c
:Commands
[purity]
[emptytemp]
[resethosts]
[start explorer]
[Reboot]
[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot when it is done
[*]Then run a new scan and post a new OTL log ( don’t check the boxes beside LOP Check or Purity this time )
Please attach the new OTL logs to your next reply.
Here is the log just got done
Hi,
Give Malwarebytes another shot and see what happens.
Here you go good sir
Thank you. At least it was able to run through this time.
Please run a free online scan with the ESET Online Scanner
[i]Note: You will need to use Internet Explorer for this scan[/i]
[*]Tick the box next to YES, I accept the Terms of Use
[*]Click Start
[*]When asked, allow the ActiveX control to install
[*]Click Start
[*]Make sure that the options Remove found threats is NOT selected and the option Scan unwanted applications is selected.
[*]Click Scan (This scan can take several hours, so please be patient)
[*]If there are threats that are found, please press List of found threats and then in the next window that opens press Export to text file…
[*]Copy and paste/or attach that log as a reply to this topic
Note If not threats are found there will not be a log created.
Here it is
Hi,
Run OTL.exe
[*]Copy/paste the following text written inside of the code box into the Custom Scans/Fixes box located at the bottom of OTL
:Services
:Files
C:\ProgramData\Tarma Installer\{889DF117-14D1-44EE-9F31-C5FB5D47F68B}\
C:\Users\All Users\Tarma Installer\{889DF117-14D1-44EE-9F31-C5FB5D47F68B}\
:Commands
[purity]
[emptytemp]
[start explorer]
[Reboot]
[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot when it is done
[*]Then run a new scan and post a new OTL log ( don’t check the boxes beside LOP Check or Purity this time )
Please attach the new OTL log and let me know how your system is running.
Here is the newest log
How is your system running?
It’s running well again thank you
Providing there are no other malware related problems…
IT APPEARS THAT YOUR LOGS ARE NOW CLEAN 
SO LETS DO A COUPLE OF THINGS TO WRAP THIS UP!!
This infection appears to have been cleaned, but I can not give you any absolute guarantees. As a precaution, I would go ahead and change all of your passwords as this is especially important after an infection.
Clean up with OTL:
[*]Right-click and Run as Administrator OTL.exe to start the program.
[*]Close all other programs apart from OTL as this step will require a reboot
[*]On the OTL main screen, press the CLEANUP button
[*]Say Yes to the prompt and then allow the program to reboot your computer.
Any of the logs that you created for use in the forums or remaining tools that have not yet been removed can be deleted so they aren’t cluttering up your desktop.
If you didn’t already have it I would keep Malwarebytes AntiMalware though.
Here are some tips to reduce the potential for spyware infection in the future:
1. Internet Explorer. Even if you don’t use it as your main browser it should be kept up-to-date because that is the browser Windows uses for updates.
Make your Internet Explorer more secure - This can be done by following these simple instructions:
[*]From within Internet Explorer click on the Tools menu and then click on Options.
[*]Click once on the Security tab
[*]Click once on the Internet icon so it becomes highlighted.
[*]Click once on the Custom Level button.
[*]Change the Download signed ActiveX controls to Prompt
[*]Change the Download unsigned ActiveX controls to Disable
[*]Change the Initialize and script ActiveX controls not marked as safe to Disable
[*]Change the Installation of desktop items to Prompt
[*]Change the Launching programs and files in an IFRAME to Prompt
[*]Change the Navigate sub-frames across different domains to Prompt
[*]When all these settings have been made, click on the OK button.
[*]If it prompts you as to whether or not you want to save the settings, press the Yes button.
[*]Next press the Apply button and then the OK to exit the Internet Properties page.
2. Enable Protected Mode in Internet Explorer. This helps Windows Vista users stay more protected from attack by running Internet Explorer with restricted privileges as well as reducing the ability to write, alter or destroy data on your system or install malicious code. To make sure this is running follow these steps:
[*]Open Internet Explorer
[*]Click on Tools > Internet Options
[*]Press Security tab
[*]Select Internet zone then place check next to Enable Protected Mode if not already done
[*]Do the same for Local Intranet, Trusted Sites and Restricted Sites and then press Apply
[*]Restart Internet Explorer and in the bottom right corner of your screen you will see Protected Mode: On showing you it is enabled.
3. Use and update an anti-virus software - I can not overemphasize the need for you to use and update your anti-virus application on a regular basis. With the ever increasing number of new variants of malware arriving on the scene daily, you become very susceptible to an attack without updated protection.
4. Firewall
Using a third-party firewall will allow you to give/deny access for applications that want to go online. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a firewall in its default configuration can lower your risk greatly. A tutorial on firewalls can be found here. **There are firewalls listed in this tutorial that could be downloaded and used but I would personally only recommend using one of the following two below:
Online Armor Free
Agnitum Outpost Firewall Free
5. Make sure you keep your Windows OS current. Windows XP users can visit Windows update regularly to download and install any critical updates and service packs. Windows Vista/7 users can open the Start menu > All Programs > Windows Update > Check for Updates (in left hand task pane) to update these systems. Without these you are leaving the back door open.
6. WOT (Web of Trust) As “Googling” is such an integral part of internet life, this free browser add on warns you about risky websites that try to scam visitors, deliver malware or send spam. It is especially helpful when browsing or searching in unfamiliar territory. WOT’s color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites. WOT has an add-on available for Firefox, Internet Explorer as well as Google Chrome.
7.Finally, I strongly recommend that you read TonyKlein’s good advice So how did I get infected in the first place?
Please reply to this thread once more if you are satisfied so that we can mark the problem as resolved.
just finished the instructions and everything is running smoothly thanks for the help!
You are more than welcome!! Glad that I could help.