Win32:Malware-Gen Detection then no virus

Viruses and worms
1

AVAST detected (file protection pop-up) Win32:Malware-Gen in a file named:

A0031831.dll

This was upon startup. This file was located in C:\System Volume Information_restore{CB7A6167-1C2D-44AD-AD69-9E20DEFD6FCC}\RP154

The pop-up window said that it removed it before it opened.

After my computer finished booting, I went to the virus chest. Scanned it again and AVAST prompted no virus. That is the current status.

Any ideas?

2

Hi tghafq,

Could be a clean one was recreated by the system. See: http://www.isthisfilesafe.com/sha1/FD574C9B34BE59BCC6646E33759AC36C3C0BCAF0_details.aspx
But this should be checked by a qualified removal expert,

polonus

3

Thanks for the reply. I’m not sure what you mean by “Could be a clean one was recreated by the system.” So, based on the link, the file is safe? I’m not familiar with that website. Will a qualified removal expert view this thread? Not sure what you mean by that either.

4

from the link polonus gave you, the file seems to belong to a program called keyview from autonomy ?

google " autonomy key viewer "

5

I have no clue what this is. I searched for autonomy and keyview on my computer and nothing came up. One thing that has changed is that I am at another person’s house and therefore connected to another ISP. This happened shortly after connecting to their ISP. The file is still in the chest and shows “no virus” under the “Virus” column.

6

The file you are referring to here is located in a Restore Point so it’s not active but I understand your concerns.

Please visit the site located here. Follow the directions
for running Malwarebytes and then attach the log that are created to your next reply. :slight_smile:

Please run a free online scan with the ESET Online Scanner
[i]Note: You will need to use Internet Explorer for this scan[/i]
[*]Tick the box next to YES, I accept the Terms of Use
[*]Click Start
[*]When asked, allow the ActiveX control to install
[*]Click Start
[*]Make sure that the options Remove found threats is NOT selected and the option Scan unwanted applications is selected.
[*]Click Scan (This scan can take several hours, so please be patient)
[*]If there are threats that are found, please press List of found threats and then in the next window that opens press Export to text file…
[*]Copy and paste/or attach that log as a reply to this topic

Note If not threats are found there will not be a log created.

7

Thanks for your help! I went ahead and consulted the malwarebytes forum. I have used them before (before I switched to AVAST). One of their moderators is having me do some things and I think it would be unwise to do what he or she tells me and what you tell me. Here is a link to my post:

http://forums.malwarebytes.org/index.php?showtopic=113790

Thanks
tqh

8

Ok…thanks for letting me know. :slight_smile: