Earlier today Avast! started giving me constant threats of Win32:Malware-gen every 5 minutes or so. I ran a thorough scan and did the corrective actions but nothing. I ran Malwarebytes and did the same thing but Avast is still blowing up with threats every 5 minutes and I don’t know what else to do. I’m a new member by the way so if I’m using the forum wrong I apologize! mbam log is the only one I have right now.
Malwarebytes Anti-Malware (Trial) 1.62.0.1300
www.malwarebytes.org
Database version: v2012.07.18.02
Windows 7 x64 NTFS
Internet Explorer 9.0.8112.16421
Andy :: ANDY-PC [administrator]
Protection: Enabled
7/17/2012 10:56:32 PM
mbam-log-2012-07-17 (22-56-32).txt
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 214456
Time elapsed: 4 minute(s), 44 second(s)
Memory Processes Detected: 2
C:\Program Files (x86)\Mp3Tube Toolbar\Mp3TubeSvc.exe (Adware.Mp3Tube) → 2480 → Delete on reboot.
C:\Program Files (x86)\Mp3Tube Toolbar\Mp3TubeVideoToMp3.exe (Adware.Mp3Tube) → 2864 → Delete on reboot.
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 21
HKLM\SOFTWARE\Google\Chrome\Extensions\kincjchfokkeneeofpeefomkikfkiedl (PUP.FCTPlugin) → No action taken.
HKLM\SYSTEM\CurrentControlSet\Services\Mp3Tube Toolbar Service (Adware.Mp3Tube) → Quarantined and deleted successfully.
HKCR\CLSID{46897C77-E7A6-4c33-BFFB-E9C2E2718942} (Adware.Mp3Tube) → Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings{46897C77-E7A6-4C33-BFFB-E9C2E2718942} (Adware.Mp3Tube) → Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats{46897C77-E7A6-4C33-BFFB-E9C2E2718942} (Adware.Mp3Tube) → Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy{A078F691-9C07-4AF2-BF43-35E79EECF8B7} (Adware.Softomate) → Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved{1602F07D-8BF3-4c08-BDD6-DDDB1C48AEDC} (Adware.ClickPotato) → Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved{69725738-CD68-4f36-8D02-8C43722EE5DA} (Adware.Hotbar) → Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved{AC6D819E-AA8F-4418-A3BB-D165C1B18BB5} (Adware.ClickPotato) → Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved{B58926D6-CFB0-45D2-9C28-4B5A0F0368AE} (Adware.ClickPotato) → Quarantined and deleted successfully.
HKCR\bho_project.bho_object (Trojan.BHO) → Quarantined and deleted successfully.
HKCR\bho_project.bho_object.1 (Trojan.BHO) → Quarantined and deleted successfully.
HKCR\FREEzeFrogAx.Info (Adware.FreezeFrog) → Quarantined and deleted successfully.
HKCR\FREEzeFrogAx.Info.1 (Adware.FreezeFrog) → Quarantined and deleted successfully.
HKCU\SOFTWARE\FREEZEFROGSA (Adware.FreezeFrog) → Quarantined and deleted successfully.
HKLM\SOFTWARE\Mp3Tube (Adware.Mp3Tube) → Quarantined and deleted successfully.
HKLM\SOFTWARE\FREEzeFrog\FREEzeFrog (Adware.HotBar) → Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\FREEzeFrogSA (Adware.FreezeFrog) → Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\IspAssistant-Mp3Tube (Adware.Adware.MP3TubeToolBar) → Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Mp3Tube Toolbar (Adware.Mp3Tube) → Quarantined and deleted successfully.
HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\UNINSTALL\HOMEPAGE PROTECTION SERVICE (Adware.Mp3Tube) → Quarantined and deleted successfully.
Registry Values Detected: 6
HKCU\SOFTWARE\Microsoft\Internet Explorer\Toolbar\WebBrowser|{46897C77-E7A6-4C33-BFFB-E9C2E2718942} (Adware.Mp3Tube) → Data: w|‰F¦ç3L¿ûéÂâq‰B → Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar|{46897C77-E7A6-4C33-BFFB-E9C2E2718942} (Adware.Mp3Tube) → Data: → Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Internet Explorer\Toolbar\WebBrowser{46897C77-E7A6-4C33-BFFB-E9C2E2718942} (Adware.Mp3Tube) → Data: → Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar{46897C77-E7A6-4c33-BFFB-E9C2E2718942} (Adware.Mp3Tube) → Data: → Quarantined and deleted successfully.
HKCU\Software\freezefrogsa|actionurl_current_version (Adware.FreezeFrog) → Data: 799 → Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Homepage Protection Service|UninstallString (Adware.Mp3Tube) → Data: C:\Program Files (x86)\Mp3Tube Toolbar\uninstall.exe hpp /S → Quarantined and deleted successfully.
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 4
C:\ProgramData\2ACA5CC3-0F83-453D-A079-1076FE1A8B65 (Adware.Seekmo) → Quarantined and deleted successfully.
C:\Program Files (x86)\Mp3Tube Toolbar (Adware.Mp3Tube) → Delete on reboot.
C:\ProgramData\FREEzeFrogSA (Adware.FreezeFrog) → Quarantined and deleted successfully.
C:\Program Files (x86)\FREEzeFrog\bin\1.0.670.0 (Adware.FreezeFrog) → Quarantined and deleted successfully.
Files Detected: 22
C:\Program Files (x86)\Mp3Tube Toolbar\Mp3TubeSvc.exe (Adware.Mp3Tube) → Delete on reboot.
C:\Program Files (x86)\Mp3Tube Toolbar\Mp3TubeVideoToMp3.exe (Adware.Mp3Tube) → Delete on reboot.
C:\Program Files (x86)\Mp3Tube Toolbar\mp3tubetb.dll (Adware.Mp3Tube) → Quarantined and deleted successfully.
C:$Recycle.Bin\S-1-5-21-4242233098-401061523-3706752940-1000$R390JV8.exe (Affiliate.Downloader) → Quarantined and deleted successfully.
C:$Recycle.Bin\S-1-5-21-4242233098-401061523-3706752940-1000$R7ROUGJ.exe (Adware.Agent) → Quarantined and deleted successfully.
C:$Recycle.Bin\S-1-5-21-4242233098-401061523-3706752940-1000$RJ4E087.exe (Adware.Agent) → Quarantined and deleted successfully.
C:$Recycle.Bin\S-1-5-21-4242233098-401061523-3706752940-1000$RUIXQ5Q.exe (Adware.Agent) → Quarantined and deleted successfully.
C:$Recycle.Bin\S-1-5-21-4242233098-401061523-3706752940-1000$RZJHUE9.exe (Adware.Agent) → Quarantined and deleted successfully.
C:\Users\Andy\AppData\Local\Temp\ICReinstall\PDFConverterSetup.exe (Adware.Agent) → Quarantined and deleted successfully.
C:\Users\Andy\Local Settings\Temporary Internet Files\Content.IE5\XODTNP9I\vfd-ob[1].exe (Adware.Dropper) → Quarantined and deleted successfully.
C:\Windows\Installer{3dca40d1-bcda-83a4-c7c9-0b8d01e36b53}\U\00000008.@ (Trojan.Dropper.BCMiner) → Quarantined and deleted successfully.
C:\Program Files (x86)\Mp3Tube Toolbar\ffmpeg.exe (Adware.Mp3Tube) → Quarantined and deleted successfully.
C:\Program Files (x86)\Mp3Tube Toolbar\ShowMsg.exe (Adware.Mp3Tube) → Quarantined and deleted successfully.
C:\Program Files (x86)\Mp3Tube Toolbar\uninstall.exe (Adware.Mp3Tube) → Quarantined and deleted successfully.
C:\ProgramData\FREEzeFrogSA\FREEzeFrogSA.dat (Adware.FreezeFrog) → Quarantined and deleted successfully.
C:\ProgramData\FREEzeFrogSA\FREEzeFrogSAAbout.mht (Adware.FreezeFrog) → Quarantined and deleted successfully.
C:\ProgramData\FREEzeFrogSA\FreezeFrogSAau.dat (Adware.FreezeFrog) → Quarantined and deleted successfully.
C:\ProgramData\FREEzeFrogSA\FREEzeFrogSAEULA.mht (Adware.FreezeFrog) → Quarantined and deleted successfully.
C:\ProgramData\FREEzeFrogSA\FreezeFrogSA_kyf.dat (Adware.FreezeFrog) → Quarantined and deleted successfully.
C:\Program Files (x86)\FREEzeFrog\bin\1.0.670.0\FREEzeFrogSAHook.dll (Adware.FreezeFrog) → Quarantined and deleted successfully.
C:\Program Files (x86)\FREEzeFrog\bin\1.0.670.0\FREEzeFrogUninstaller.exe (Adware.FreezeFrog) → Quarantined and deleted successfully.
C:\Program Files (x86)\FREEzeFrog\bin\1.0.670.0\LaunchHelp.dll (Adware.FreezeFrog) → Quarantined and deleted successfully.
(end)
follow this guide and attach (not copy and paste) logs from OTL / aswMBR
http://forum.avast.com/index.php?topic=53253.0
then you will recive help later today
I will thank you!
Here are the requested attachments.
I am going to refer you to our Certified Malware expert, named Essexboy. He will also review your logs and give you further instructions, however he comes on the forum late UK time. He will respond to you in this thread, so remember to check this thread daily.
Please do not make any further changes to your machine now that you have provided the logs.
IMPORTANT: If you are on a home network, disconnect the affected machine from the network. Do not share a USB/flash drive with this affected machine. Do not use this machine unless Essexboy or another malware removal specialist instructs you do to malware removal instructions; use a different machine to check email, sync your phone or other devices.
Let us know if you have any questions. Thank you.
Warning This fix is only relevant for this system and no other, using on another computer may cause problems
Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot
Run OTL
[*]Under the Custom Scans/Fixes box at the bottom, paste in the following
https://dl.dropbox.com/u/73555776/OTL_Fix.GIF
:OTL IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://start.facemoods.com/?a=gppc&s={searchTerms}&f=4 IE - HKU\S-1-5-21-4242233098-401061523-3706752940-1000\..\SearchScopes\{0D7562AE-8EF6-416d-A838-AB665251703A}: "URL" = http://start.facemoods.com/?a=gppc&s={searchTerms}&f=4 IE - HKU\S-1-5-21-4242233098-401061523-3706752940-1000\..\SearchScopes\{18F60F80-B02A-4185-863D-C59AA5210CCF}: "URL" = http://mp3tubetoolbar.com/?tmp=toolbar_sb_results&prt=pinballtbfour01ie&Keywords={searchTerms}&clid=30866599c27b4900b11e896ade475f3f O2 - BHO: (CescrtHlpr Object) - {64182481-4F71-486b-A045-B233BD0DA8FC} - C:\Program Files (x86)\facemoods.com\facemoods\1.4.17.9\bh\facemoods.dll (facemoods.com BHO) O2 - BHO: (Search Toolbar) - {9D425283-D487-4337-BAB6-AB8354A81457} - C:\Program Files (x86)\Search Toolbar\SearchToolbar.dll () O3 - HKLM\..\Toolbar: (Search Toolbar) - {9D425283-D487-4337-BAB6-AB8354A81457} - C:\Program Files (x86)\Search Toolbar\SearchToolbar.dll () O3 - HKLM\..\Toolbar: (facemoods Toolbar) - {DB4E9724-F518-4dfd-9C7C-78B52103CAB9} - C:\Program Files (x86)\facemoods.com\facemoods\1.4.17.9\facemoodsTlbr.dll (facemoods.com) O3 - HKU\S-1-5-21-4242233098-401061523-3706752940-1000\..\Toolbar\WebBrowser: (Search Toolbar) - {9D425283-D487-4337-BAB6-AB8354A81457} - C:\Program Files (x86)\Search Toolbar\SearchToolbar.dll () O4 - HKLM..\Run: [facemoods] C:\Program Files (x86)\facemoods.com\facemoods\1.4.17.9\facemoodssrv.exe (facemoods.com):Files
ipconfig /flushdns /c
C:\Windows\assembly\GAC_32\Desktop.ini
C:\Windows\assembly\GAC_64\Desktop.ini
C:\Program Files (x86)\Search Toolbar
C:\Windows\Installer{3dca40d1-bcda-83a4-c7c9-0b8d01e36b53}
C:\Windows\system32\services.exe|C:\Windows\winsxs\amd64_microsoft-windows-s…s-servicecontroller_31bf3856ad364e35_6.1.7600.16385_none_2b54b20ee6fa07b1\services.exe /replace:Commands
[purity]
[resethosts]
[emptytemp]
[CREATERESTOREPOINT]
[Reboot]
[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
THEN
Download and Install Combofix
Download ComboFix from one of the following locations:
Link 1
Link 2
VERY IMPORTANT !!! Save ComboFix.exe to your Desktop
- IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
[*]Double click on ComboFix.exe & follow the prompts.
[*]Accept the disclaimer and allow to update if it asks
http://img.photobucket.com/albums/v706/ried7/NSIS_disclaimer_ENG.png
http://img.photobucket.com/albums/v706/ried7/NSIS_extraction.png
[*]When finished, it shall produce a log for you.
[*]Please include the C:\ComboFix.txt in your next reply.
Notes:
- Do not mouse-click Combofix’s window while it is running. That may cause it to stall.
- Do not “re-run” Combofix. If you have a problem, reply back for further instructions.
- If after the reboot you get errors about programmes being marked for deletion then reboot, that will cure it.
Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now
I ran OTL an Combofix just like instructed and I’ve attached the logs. So far, since I put avast back on it hasn’t detected any threats yet and everything seems to be working better.
Looks good any problems ?
Nope! I ran it through a full scan on Avast! and it came up clean and everything is working just fine! Thank you very much for all the help, I appreciate it greatly!
he is not done yet…so check back later ![]()
Oh lol. Guess I’m getting ahead of myself. ![]()
Yep need to remove my bits and bobs
Subject to no further problems ![]()
I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems
Now the best part of the day ----- Your log now appears clean ![]()
A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:
Run OTL
[*]Under the Custom Scans/Fixes box at the bottom, paste in the following
:Commands [resethosts] [emptytemp] [Reboot]
[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
Remove ComboFix
[*]Hold down the Windows key + R on your keyboard. This will display the Run dialogue box
[*]In the Run box, type in ComboFix /Uninstall (Notice the space between the “x” and “/”) then click OK
http://i1224.photobucket.com/albums/ee362/Essexboy3/Misc%20screen%20shots/CF_Uninstall-1.jpg
[]Follow the prompts on the screen
[]A message should appear confirming that ComboFix was uninstalled
Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.
We will now confirm that your hidden files are set to that, as some of the tools I use will change that
[*]Go to control panel
[*]Select folder options (Appearance > Folder options in category view)
[*]Select the View Tab.
[*]Under the Hidden files and folders heading select Do not show hidden files and folders.
[]Click Yes to confirm.
[]Click OK.
http://users.telenet.be/bluepatchy/miekiemoes/images/javaicon.gif
Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version of Java components and upgrade the application.
Upgrading Java:
[] Go to this site and click Do I have Java
[] It will check your current version and then offer to update to the latest version
SPRING CLEAN
To manually create a new Restore Point
[*]Go to Control Panel and select System
[*]Select System
[*]On the left select System Protection and accept the warning if you get one
[*]Select System Protection Tab
[*]Select Create at the bottom
[*]Type in a name i.e. Clean
[*]Select Create
Now we can purge the infected ones
[*]GoStart > All programs > Accessories > system tools
[*]Right click Disc cleanup and select run as administrator
[*]Select Your main drive and accept the warning if you get one
[*]For a few moments the system will make some calculations
[*]Select the More Options tab
[*]In the System Restore and Shadow Backups select Clean up
[*]Select Delete on the pop up
[]Select OK
[]Select Delete
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
http://img233.imageshack.us/img233/7729/mbamicontw5.gif
Malwarebytes. Update and run weekly to keep your system clean
Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link
It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit
To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?
Keep safe ![]()
I’m currently having the same issue, every five minutes or so I’m getting the malware Win32:malware-gen warning.
Could you follow the steps in this thread please http://forum.avast.com/index.php?topic=53253.0