I’ve run several boot scans with avast, Safe Mode scans with SAS, Malware Bytes scans, etc. No luck removing this puppy. It’s my brother’s computer so I’m not even sure how he got it in the first place. If it helps, he’s running Win7x64
Attached the logs.
Detailed message from avast. Malware blocked
Object c:\windows\assembly\tmp\u\800000cb.@
Infection Win32:Malware-gen
Action: moved to chest
process: c:\windows\system32\csrss.exe
upload suspicious file(s) to www.virustotal.com and test with 44 malware scanners
when you have the result, copy the URL in the addressbar and post it here so we can see
Warning This fix is only relevant for this system and no other, using on another computer may cause problems
Run OTL
[*]Under the Custom Scans/Fixes box at the bottom, paste in the following
:OTL
O3 - HKLM\..\Toolbar: (ShopAtHome Toolbar) - {98279C38-DE4B-4bcf-93C9-8EC26069D6F4} - File not found
O3 - HKU\S-1-5-21-1789580392-2877042858-2781086238-1000\..\Toolbar\WebBrowser: (no name) - {00F2C0C6-2194-484E-9064-44E57787867B} - No CLSID value found.
O3 - HKU\S-1-5-21-1789580392-2877042858-2781086238-1000\..\Toolbar\WebBrowser: (no name) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No CLSID value found.
O3 - HKU\S-1-5-21-1789580392-2877042858-2781086238-1000\..\Toolbar\WebBrowser: (no name) - {30F9B915-B755-4826-820B-08FBA6BD249D} - No CLSID value found.
O3 - HKU\S-1-5-21-1789580392-2877042858-2781086238-1000\..\Toolbar\WebBrowser: (ShopAtHome Toolbar) - {98279C38-DE4B-4BCF-93C9-8EC26069D6F4} - File not found
[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
Well I only kept it for about 30 minutes after I used your fix, because I was leaving town for a couple of days. Avast didn’t pick anything up in that half hour. I gave it back to my brother and he’s been playing on it and hasn’t found anything, so I guess everything’s good now. Thank you.
Hi essexboy, I also had this virus on my windows 7 x64 and did the same work you suggested to another user and it worked perfectly! Thank you very much.
You really shouldn’t run fixes created for a specific users system and problem, they are unique. Which is why there is a specific warning at the top of it.
The problem needs to be fully analysed to ensure that there is nothing else on your system.
So you should start your own new topic and post your logs there.