- How was it detected? Background scan. It came up as a file shield alert, and I was not downloading anything. The infection is Win32:Malware-gen.
- What was the source of the file? According to avast, it is automatically downloading into this folder: C:\Windows\Installer{3c42eb88-3e76-c42f-e757-e3ec8d556822}\U
- When was it downloaded? Unknown, file shield is randomly popping it open.
- File name and extensions: 0000000cd.@, 00000004.@, 00000008.@, 80000000.@,80000032.@,80000064.@
- Exact pop-up message: Various, it always says Maclicous URL Blocked or it says Trojan Horse Detected.
- Scan the file?: Done, it moves it to chest like normal, but the file always comes right back.
7)Used VirusTotal as indicated in the steps. here is the MD5: 1b9b865be9020f591a273cb37bc0ee3d
The virus name is Win32:Malware-gen and its infection is coming from C:\WINDOWS\system32\services.msc according to Avast. When avast attempts to remove the file, it prompts us to reboot, but when we reboot it comes right back. This randomly started happening a couple of days ago and has been freezing the computer quite a bit. It causing alot of issues and I have tried so many solutions from Google. Avast is the only AV on my computer. We also have malwayrebytes but it also cannot remove it as well.
MBAM logs:
Malwarebytes Anti-Malware (Trial) 1.62.0.1300
www.malwarebytes.org
Database version: v2012.07.12.01
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Jahliya :: JAHLIYA-PC [administrator]
Protection: Enabled
7/12/2012 12:13:50 AM
mbam-log-2012-07-12 (00-13-50).txt
Scan type: Custom scan (C:\Windows\Installer{3c42eb88-3e76-c42f-e757-e3ec8d556822}\U\000000cb.@|C:\Windows\Installer{3c42eb88-3e76-c42f-e757-e3ec8d556822}\U\00000008.@|)
Scan options enabled: File System | Heuristics/Shuriken | PUP | PUM
Scan options disabled: Memory | Startup | Registry | Heuristics/Extra | P2P
Objects scanned: 2
Time elapsed: 6 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 0
(No malicious items detected)
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 0
(No malicious items detected)
Files Detected: 1
C:\Windows\Installer{3c42eb88-3e76-c42f-e757-e3ec8d556822}\U\00000008.@ (Trojan.Dropper.BCMiner) → Quarantined and deleted successfully.
(end)
If you haven’t already found this topic - Go to this topic http://forum.avast.com/index.php?topic=53253.0 for information on Logs to assist in cleaning malware. Use the information about getting and using the tools and attach the other logs here, not in the LOGS topic.
Monitoring
Yeah, I found that topic. Still running the logs its requesting though. Running OTL now then off to the other log. Might be a moment, but I will post them as soon as they become available to me.
OTL Log (having to break it down due to file limitations.
Next.
Last one, sorry for the delay
Warning This fix is only relevant for this system and no other, using on another computer may cause problems
Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot
Run OTL
[*]Under the Custom Scans/Fixes box at the bottom, paste in the following
https://dl.dropbox.com/u/73555776/OTL_Fix.GIF
:Files C:\Windows\assembly\GAC_32\Desktop.ini C:\Windows\assembly\GAC_64\Desktop.ini C:\Windows\Installer\{3c42eb88-3e76-c42f-e757-e3ec8d556822}:Commands
[purity]
[resethosts]
[emptytemp]
[CREATERESTOREPOINT]
[Reboot]
[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
THEN
Download and Install Combofix
Download ComboFix from one of the following locations:
Link 1
Link 2
VERY IMPORTANT !!! Save ComboFix.exe to your Desktop
- IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
[*]Double click on ComboFix.exe & follow the prompts.
[*]Accept the disclaimer and allow to update if it asks
http://img.photobucket.com/albums/v706/ried7/NSIS_disclaimer_ENG.png
http://img.photobucket.com/albums/v706/ried7/NSIS_extraction.png
[*]When finished, it shall produce a log for you.
[*]Please include the C:\ComboFix.txt in your next reply.
Notes:
- Do not mouse-click Combofix’s window while it is running. That may cause it to stall.
- Do not “re-run” Combofix. If you have a problem, reply back for further instructions.
- If after the reboot you get errors about programmes being marked for deletion then reboot, that will cure it.
Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now
Here you go. The annoying pop ups stopped so I think we may have got it. Here is the logs. Could you confirm please?
It is now almost 12:50am in the UK so essexboy is likely to be in bed now, he will be back on-line later today.
Thankfully the pop-ups are done.
Could you now run an MBAM quickscan please as the desktop ini’s sometimes hang around
Also how is the computer behaving now ?
Malwarebytes Anti-Malware (Trial) 1.62.0.1300
www.malwarebytes.org
Database version: v2012.07.12.02
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Jahliya :: JAHLIYA-PC [administrator]
Protection: Enabled
7/14/2012 4:27:14 PM
mbam-log-2012-07-14 (16-27-14).txt
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 211869
Time elapsed: 4 minute(s), 10 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 0
(No malicious items detected)
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 0
(No malicious items detected)
Files Detected: 0
(No malicious items detected)
(end)
Its working great! thank you so much for your help
Subject to no further problems 
I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems
Now the best part of the day ----- Your log now appears clean 
A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:
Run OTL
[*]Under the Custom Scans/Fixes box at the bottom, paste in the following
:Commands [resethosts] [emptytemp] [Reboot]
[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
Remove ComboFix
[*]Hold down the Windows key + R on your keyboard. This will display the Run dialogue box
[*]In the Run box, type in ComboFix /Uninstall (Notice the space between the “x” and “/”) then click OK
http://i1224.photobucket.com/albums/ee362/Essexboy3/Misc%20screen%20shots/CF_Uninstall-1.jpg
[]Follow the prompts on the screen
[]A message should appear confirming that ComboFix was uninstalled
Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.
We will now confirm that your hidden files are set to that, as some of the tools I use will change that
[*]Go to control panel
[*]Select folder options (Appearance > Folder options in category view)
[*]Select the View Tab.
[*]Under the Hidden files and folders heading select Do not show hidden files and folders.
[]Click Yes to confirm.
[]Click OK.
http://users.telenet.be/bluepatchy/miekiemoes/images/javaicon.gif
Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version of Java components and upgrade the application.
Upgrading Java:
[] Go to this site and click Do I have Java
[] It will check your current version and then offer to update to the latest version
SPRING CLEAN
To manually create a new Restore Point
[*]Go to Control Panel and select System
[*]Select System
[*]On the left select System Protection and accept the warning if you get one
[*]Select System Protection Tab
[*]Select Create at the bottom
[*]Type in a name i.e. Clean
[*]Select Create
Now we can purge the infected ones
[*]GoStart > All programs > Accessories > system tools
[*]Right click Disc cleanup and select run as administrator
[*]Select Your main drive and accept the warning if you get one
[*]For a few moments the system will make some calculations
[*]Select the More Options tab
[*]In the System Restore and Shadow Backups select Clean up
[*]Select Delete on the pop up
[]Select OK
[]Select Delete
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
http://img233.imageshack.us/img233/7729/mbamicontw5.gif
Malwarebytes. Update and run weekly to keep your system clean
Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link
It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit
To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?
Keep safe 