There has been a threat detection message about every 5mins saying Malware detected and blocked so i ran Malwarebytes and it found the infection i deleted it and then 5mins later its back i ran malwarebytes and found it again deleted and repeated. Attached is my Malwarebytes log
see the guide here http://forum.avast.com/index.php?topic=53253.0
also attach OTL and aswMBR logs
I havent been able to run OTL it always freezes a couple of mins into the scan i have redownloaded it and still doing it
Here is my aswMBR log though
as all the others…siref rootkit
help is on the way
Thank you so much
At what stage does OTL freeze ?
Download and Install Combofix
Download ComboFix from one of the following locations:
Link 1
Link 2
VERY IMPORTANT !!! Save ComboFix.exe to your Desktop
- IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
[*]Double click on ComboFix.exe & follow the prompts.
[*]Accept the disclaimer and allow to update if it asks
http://img.photobucket.com/albums/v706/ried7/NSIS_disclaimer_ENG.png
http://img.photobucket.com/albums/v706/ried7/NSIS_extraction.png
[*]When finished, it shall produce a log for you.
[*]Please include the C:\ComboFix.txt in your next reply.
Notes:
- Do not mouse-click Combofix’s window while it is running. That may cause it to stall.
- Do not “re-run” Combofix. If you have a problem, reply back for further instructions.
- If after the reboot you get errors about programmes being marked for deletion then reboot, that will cure it.
Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now
I’m not sure at what stage the OTL starts to freeze but i did run Combo Fix and my comp seems to be running much faster Firefox loaded quicker and websites pulled up quicker. Here is the ComboFix log attached.
Could you try OTL one more time please select all users and press quick scan
If it should lock again on the bottom of the programme will be where it is currently scanning
Could you let me know what that is
This time it froze At Scanning Drivers: Null But i know it has froze at other different places
Hmm … OK
The combofix log looked good, how is the system behaving now ?
Seems better i know that when i go to google and search something some of them send me to an ad but its seems faster
Could you download DDS from here please to your desktop http://www.bleepingcomputer.com/download/dds/
Run DDS and attach the log that it produces
I ran OTL again also with Firefox closed and it froze on Firefox settings which it has done a couple of times in a row.
Ah that explains it… Sometimes the Firefox folder structure causes OTL to loop, this is usually a sign of a corrupt folder
- Close any open browsers.
- Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
- Open notepad and copy/paste the text in the quotebox below into it:
DDS:: uInternet Settings,ProxyOverride = 127.0.0.1:9421;*.local; TB: {BF7380FA-E3B4-4DB2-AF3E-9D8783A45BFC} - No File TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File TB-X64: {BF7380FA-E3B4-4DB2-AF3E-9D8783A45BFC} - No File TB-X64: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File TB-X64: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No FileSave this as [b]CFScript.txt[/b], in the same location as ComboFix.exe
http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
Refering to the picture above, drag CFScript into ComboFix.exeWhen finished, it shall produce a log for you at C:\ComboFix.txt which I will require in your next reply.
Notes:
- Do not mouse-click Combofix’s window while it is running. That may cause it to stall.
- Do not “re-run” Combofix. If you have a problem, reply back for further instructions.
- If after the reboot you get errors about programmes being marked for deletion then reboot, that will cure it.
Here is the Log
That looks good, what problems remain ?
None i think everything is fixed thank you very much for your help your a life saver
Is it safe to log on to like my bank and email now so i can start changing passwords on things?
Yep away you go
Subject to no further problems
I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems
Now the best part of the day ----- Your log now appears clean
A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:
Run OTL
[*]Under the Custom Scans/Fixes box at the bottom, paste in the following
:Commands [resethosts] [emptytemp] [Reboot]
[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
Remove ComboFix
[*]Hold down the Windows key + R on your keyboard. This will display the Run dialogue box
[*]In the Run box, type in ComboFix /Uninstall (Notice the space between the “x” and “/”) then click OK
http://i1224.photobucket.com/albums/ee362/Essexboy3/Misc%20screen%20shots/CF_Uninstall-1.jpg
[]Follow the prompts on the screen
[]A message should appear confirming that ComboFix was uninstalled
Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.
We will now confirm that your hidden files are set to that, as some of the tools I use will change that
[*]Go to control panel
[*]Select folder options (Appearance > Folder options in category view)
[*]Select the View Tab.
[*]Under the Hidden files and folders heading select Do not show hidden files and folders.
[]Click Yes to confirm.
[]Click OK.
http://users.telenet.be/bluepatchy/miekiemoes/images/javaicon.gif
Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version of Java components and upgrade the application.
Upgrading Java:
[] Go to this site and click Do I have Java
[] It will check your current version and then offer to update to the latest version
SPRING CLEAN
To manually create a new Restore Point
[*]Go to Control Panel and select System
[*]Select System
[*]On the left select System Protection and accept the warning if you get one
[*]Select System Protection Tab
[*]Select Create at the bottom
[*]Type in a name i.e. Clean
[*]Select Create
Now we can purge the infected ones
[*]GoStart > All programs > Accessories > system tools
[*]Right click Disc cleanup and select run as administrator
[*]Select Your main drive and accept the warning if you get one
[*]For a few moments the system will make some calculations
[*]Select the More Options tab
[*]In the System Restore and Shadow Backups select Clean up
[*]Select Delete on the pop up
[]Select OK
[]Select Delete
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
http://img233.imageshack.us/img233/7729/mbamicontw5.gif
Malwarebytes. Update and run weekly to keep your system clean
Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link
It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit
To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?
Keep safe