1. Open notepad and copy/paste the text present inside the code box below.
To do this highlight the contents of the box and right click on it. Paste this into the open notepad.
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to the operating system
Start
File: C:\Users\Sandra Tapper\AppData\Local\GDIPFONTCACHEV1.DAT
HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.att.net/search/
HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.worldnet.att.net/ie4/search/index.html
HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.att.net
HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.gateway.com/g/startpage.html?Ch=Retail&Br=EM&Loc=ENG_US&Sys=DTP&M=W5233
HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.att.net/search/
SearchScopes: HKLM - {2e51ec4e-2fa9-40fa-9007-2411de34e7ca} URL = http://search.mywebsearch.com/mywebsearch/GGmain.jhtml?id=YWxdm001YYus&ptb=E1A23149-BB6B-4F68-AF4A-C6FA3306D115&ind=2011092719&ptnrS=YWxdm001YYus&si=maps4pc&n=77ded6ef&psa=&st=sb&searchfor={searchTerms}
SearchScopes: HKCU - Comcast URL = http://search.xfinity.com/?cat=subweb&con=mmchrome&q={searchTerms}&cid=xfactiv_tech_search
SearchScopes: HKCU - {2e51ec4e-2fa9-40fa-9007-2411de34e7ca} URL = http://search.mywebsearch.com/mywebsearch/GGmain.jhtml?id=YWxdm001YYus&ptb=E1A23149-BB6B-4F68-AF4A-C6FA3306D115&ind=2011092719&ptnrS=YWxdm001YYus&si=maps4pc&n=77ded6ef&psa=&st=sb&searchfor={searchTerms}
SearchScopes: HKCU - {6b0d4c9d-c6eb-4a9a-981c-ac3f9d8373c0} URL = http://search.xfinity.com/?cat=subweb&con=mmchrome&cid=xfstart_tech_search&q={searchTerms}
SearchScopes: HKCU - {70D46D94-BF1E-45ED-B567-48701376298E} URL = http://127.0.0.1:4664/search&s=uO9ouEcecr9-SSHx7bBdmVyXtQY?q={searchTerms}
SearchScopes: HKCU - {E519AA1F-E8A8-47ED-92E3-BCFB65055819} URL = http://search.comcast.net/search?cat=Web&con=toolbar&q={searchTerms}
BHO: Updater For Comcast Toolbar 3.5 - {164d3751-cac6-4a6d-becd-ea67df61d232} - No File
BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\google\BAE.dll (Gateway Inc.)
C:\google\BAE.dll
BHO: Xfinity.com Toolbar - {dcc70a83-e184-40a3-906b-779af5e941c4} - C:\Program Files\xfinitytb\xfinitydx.dll ()
BHO: Updater For Xfinity.com Toolbar 3.5 - {e6d0b79e-ecac-411b-8bf6-7a574981af30} - C:\Program Files\xfinitytb\auxi\xfinityAu.dll (Visicom Media)
Toolbar: HKLM - Xfinity.com Toolbar - {dcc70a83-e184-40a3-906b-779af5e941c4} - C:\Program Files\xfinitytb\xfinitydx.dll ()
Toolbar: HKCU - No Name - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File
Toolbar: HKCU - No Name - {E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} - No File
C:\Program Files\xfinitytb
Handler: inbox - {37540F19-DD4C-478B-B2DF-C19281BCAF27} - No File
CHR HomePage: hxxp://xfinity.comcast.netcid%3Dmtmh10/32013
CHR RestoreOnStartup: "hxxp://www.inbox.com/homepage.aspx?tbid=82572&iwk=272&lng=en","hxxp://type/paste%20hxxp://xfinity.comcast.net"]},"sync":{"suppress_start":true},"sync_promo":{"show_on_first_run_allowed"
CHR Extension: (Inbox Toolbar) - C:\Users\SANDRA~1\AppData\Local\Google\Chrome\User Data\Default\Extensions\apgjagobplilmcdfelodhgefiidomnfl\1.0.0.9_0
CHR Extension: (Advanced SystemCare Surfing Protection) - C:\Users\SANDRA~1\AppData\Local\Google\Chrome\User Data\Default\Extensions\nfengeggddojhakldhlpjdlddgkkjkdd\1.0.0_0
CHR HKLM\...\Chrome\Extension: [apgjagobplilmcdfelodhgefiidomnfl] - C:\Program Files\Inbox Toolbar\Chrome\ibxtoolbar_chr.crx
C:\Users\SANDRA~1\AppData\Local\Google\Chrome\User Data\Default\Extensions\nfengeggddojhakldhlpjdlddgkkjkdd
C:\Users\SANDRA~1\AppData\Local\Google\Chrome\User Data\Default\Extensions\apgjagobplilmcdfelodhgefiidomnfl
C:\Program Files\Inbox Toolbar
2013-11-13 12:49 - 2013-06-07 14:55 - 00000350 _____ C:\Windows\Tasks\AVG-Secure-Search-Update_JUNE2013_HP_rmv.job
2013-11-13 12:49 - 2013-06-05 03:51 - 00000350 _____ C:\Windows\Tasks\AVG-Secure-Search-Update_JUNE2013_TB_rmv.job
Task: {04BA6B25-030B-4D6E-A349-430ED087784A} - System32\Tasks\AVG-Secure-Search-Update_JUNE2013_HP_rmv => C:\Windows\TEMP\{CA67BEE6-8A4B-4F0E-B76D-604EE205D770}.exe
Task: {AE95BAD3-6608-4186-B88F-2AF7E9E6EAF4} - System32\Tasks\AVG-Secure-Search-Update_JUNE2013_TB_rmv => C:\Windows\TEMP\{F8E4153C-8176-45FA-B908-EC5BA136BF81}.exe
Task: C:\Windows\Tasks\AVG-Secure-Search-Update_JUNE2013_HP_rmv.job => C:\Windows\TEMP\{CA67BEE6-8A4B-4F0E-B76D-604EE205D770}.exe
Task: C:\Windows\Tasks\AVG-Secure-Search-Update_JUNE2013_TB_rmv.job => C:\Windows\TEMP\{F8E4153C-8176-45FA-B908-EC5BA136BF81}.exe
C:\Windows\TEMP\{CA67BEE6-8A4B-4F0E-B76D-604EE205D770}.exe
C:\Windows\TEMP\{F8E4153C-8176-45FA-B908-EC5BA136BF81}.exe
C:\Windows\TEMP\{CA67BEE6-8A4B-4F0E-B76D-604EE205D770}.exe
C:\Windows\TEMP\{F8E4153C-8176-45FA-B908-EC5BA136BF81}.exe
End
2. Save notepad as fixlist.txt to your Desktop.
NOTE: => It’s important that both files, FRST and fixlist.txt are in the same location or the fix will not work.
3. Run FRST/FRST64 and press the Fix button just once and wait.
If the tool needed a restart please make sure you let the system to restart normally and let the tool completes its run after restart.
The tool will make a log on the Desktop (Fixlog.txt). Please attach it to your reply.
Note: If the tool warned you about the outdated version please download and run the updated version.
THEN …
- Please download ComboFix by sUBs from here and save it to your Desktop.
If you are unsure how ComboFix works please read this guide carefully.
note: ComboFix must be downloaded to your Desktop.
- Temporarily disable your AntiVirus program.
If you are unsure how to do this please read this or this Instruction.
Instructions how to disable avast:
[*]Right-click on the avast! icon in the lower right corner of the screen and choose Open Avast! User Interface.
[*]In the window that opens on the top right corner, click Settings.
[*]In a new window that opens, choose the option Troubleshooting, Uncheck Enable avast! self-defense, and click OK.
[*]=> Again, right-click on the avast! icon in the lower right corner of the screen and select avast! shield controls .
[*]In the menu that appears, choose Disable Permanently. When you are prompted to turn off security, click Yes.
Note: Do not forget to turn on this option after the cleaning.
- Run ComboFix. Click on I Agree!
ComboFix will check if there is a newer version of ComboFix available.
Click Yes if prompted to download.
ComboFix will display DISCLAIMER OF WARRANTY ON SOFTWARE.
Click Yes to allow ComboFix to continue.
If Recovery Console is not installed, ComboFix will offer download & installation.
Click Yes to allow ComboFix to install Recovery Console.
Note:Do not mouse-click Combofix’s window while it is running.
If you see a message like “Illegal operation attempted on a registry key that has been marked for deletion” just restart computer once more.
-
When the tool is finished, it will produce a log report for you. (typical location: C:[b]ComboFix.txt[/b] )
Attach log reports ( ComboFix.txt) back to topic.
-
Also, please post me fresh FRST.txt logreport. Just re-run FRST and press Scan button.