Win32:PurityScan-AF virus??  I need help once again

system · 2007-07-03T01:33:06.000Z

I’m having finding the file.
I have done a search for it but it says file cannot be found. I did find the folder Messenger but it did not have meqot43855.

Lisandro · 2007-07-03T01:53:55.000Z

brenda31 post:114:

The only problem I am having is the screen going green on me and the lines cutting across and filling the page.

Can you post a screenshot?
To know how to post a screenshot, see http://forum.avast.com/index.php?topic=8982.0
You can use Gadwin PrintScreen to get a screenshot (http://www.gadwin.com/printscreen/) or the free version of WinSnap 1.1.10 (http://www.filehippo.com/download_winsnap/?2173).

system · 2007-07-03T02:03:15.000Z

In addition to the screen shot, click Start>My Computer>Tools (at the top of the window that opened)>Folder Options>View Tab.

Make sure Show Hidden Files and Folders is checked and Hide Protected Operating System Files is not checked.

Now double click C:> double click Program Files> double click Messenger.

Is the file present now?

system · 2007-07-03T02:09:16.000Z

It is not there. I only have msglangs.dll, msgsc.dll, custstat.dll

system · 2007-07-03T02:30:57.000Z

OK 8)

Uninstall 7 Zip to get those extraneous files off your desktop.

If you want to reinstall this program again (it is handy) make sure to use the default installation path.

Next, open OTMoveIt and click the CleanUp! button You may get prompted by your firewall that OTMoveIt wants to contact the internet, allow this, a cleanup.txt will be downloaded, and a message dialog will ask you if you want to proceed with the cleanup process. Click Yes. This will delete all the tools you have downloaded plus itself

Now the step that you may have overlooked in your earlier thread but is important:

Click Start>All Programs>Accessories > System tools > System Restore
In the dialog box that appears Click in the radio button to Create a Restore Point
Click NEXT
Enter a name you will remember if you need to find this again (like Clean Point)
Click CREATE

You now have a clean restore point, to get rid of the old ones:

Click Start>All Programs>Accessories > System tools > Disk Clean Up
Click OK on the C: drive
Click the More Options tab
In the System Restore section click the Clean Up button

Now download ATF Cleaner by Atribune to your desktop, Double click ATF-Cleaner.exe to run the program. Put a check mark in all the options except Prefetch and click Empty Selected. If you use Firefox or Opera click those tabs and clean those too (you might want to leave Saved Passwords unchecked).

Then the screen shot of the video problems Tech asked for would be helpful.

EDIT:

brenda31 post:114:

I did notice that my screen saver does not go on anymore like it used and I haven’t made any changes.

If you downloaded a free screen saver from an internet site it may have been deleted during our cleaning process. Those sites are often the source of adware and trojans and are best avoided.

Lisandro · 2007-07-03T02:39:14.000Z

And the screenshot?

system · 2007-07-03T03:01:22.000Z

Sorry, I totally missed the part about the screenshot. Let me see if I can do that.

system · 2007-07-03T03:13:15.000Z

Here is the snapshot.

Lisandro · 2007-07-03T03:19:56.000Z

brenda31 post:114:

The only problem I am having is the screen going green on me and the lines cutting across and filling the page.

Where are the lines? ???

system · 2007-07-03T03:35:30.000Z

Well the lines come and go and go and they’ll fill up the whole screen. When this happens then I can’t move my mouse. It seems like it’ll get frozen for a second with a line cutting horizontally across the screen and if I move the screen, then it’ll unfreeze and the horizontal line will move either up or down. Then the whole screen goes green/pink with lines going from top to bottom. It hasn’t happened in a little while. If I’m able to I will post a pic if it happens again.

system · 2007-07-03T03:50:40.000Z

Does it look like these

http://discussions.virtualdr.com/showthread.php?t=176454

Its amazing how many hits you get if you google “green and pink screen lines”.

system · 2007-07-03T03:54:11.000Z

Actually the lines are thinner and don’t really spaces in between.

system · 2007-07-03T04:00:31.000Z

Many of the google hits are related to ATI Radeon video cards. I know you have ATI video drivers (from your logs) but I can’t tell if your graphics are intergrated or you have a card installed.

Do you know if you have a video card and, if there is, how old it is?

EDIT: Appearently ATI GForce cards are also affected to some degree.

EDIT #2: Heres a link to the ATI support site reagrding display corruption, including lines, checkerboard patterns, flashing dots, giant triangles, etc

http://support.ati.com/ics/support/default.asp?deptID=894&task=knowledge&questionID=28026

I’m wondering how a giant triangle actually fits on the screen.

system · 2007-07-04T18:07:07.000Z

How can I check to see if i have a video card installed?

Lisandro · 2007-07-06T01:40:59.000Z

brenda31 post:129:

How can I check to see if i have a video card installed?

Right click the desktop, choose Properties and then Configurations.
If it is not clear there, choose Advanced and Adapter tab of settings.

system · 2007-07-06T04:45:08.000Z

You can also click Start > right click My Computer> Properties> Hardware > Device Manager. If you expand (click the + sign) the line titled Display Adapters what’s listed?

system · 2007-07-12T01:41:31.000Z

It says
ATI Radeon Xpress 200M.

I’m sorry it took me so long to respond, my internet has not been working.

system · 2007-07-13T03:58:25.000Z

I’m not finding anything specific to this and screen lines. The only thing I can think of is to try reinstalling or updating the driver, but maybe others will have some thoughts some this.

brenda31 post:132:

I’m sorry it took me so long to respond, my internet has not been working.

Is that a problem with your ISP or is there something happening on your computer again?

system · 2007-07-15T06:29:35.000Z

It was my isp however the lines now cover the screen so it’s hard to use the lap top. The lines begin green and now fade to white and you can’t see the screen.

system · 2007-07-15T14:03:52.000Z

Good that the problem was with your ISP, but bad that I still feel the screen lines are a hardware problem. Fixing a hardware issue is really a hands-on thing that I’m not is a position to do for you. I think you’re going to need some tech help with this. But first, contact ATI support to see if they have a different driver or some other fix you can try.

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