OK lets kill this blighter… As you cannot download anything yet
Open notepad and copy all the data inside the codebox to the notepad file.
Save this notepad as fixlist to the USB drive where FRST is
HKCU\...\Run: [Google Update*] - [x] <===== ATTENTION (ZeroAccess rootkit hidden path)
HKU\Bryan\...\Run: [SearchProtect] - C:\Users\Bryan\AppData\Roaming\SearchProtect\bin\cltmng.exe
CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
U2 *etadpug; "C:\Program Files (x86)\Google\Desktop\Install\{b24a5114-5a15-6b49-c3ef-916ca6d0aee1}\ \...\???\{b24a5114-5a15-6b49-c3ef-916ca6d0aee1}\GoogleUpdate.exe" < <==== ATTENTION (ZeroAccess)
C:\Windows\assembly\GAC_32\Desktop.ini
C:\Windows\assembly\GAC_64\Desktop.ini
C:\Users\Jessi\AppData\Local\Google\Desktop\Install
C:\Program Files (x86)\Google\Desktop\Install
DeleteJunctionsIndirectory: C:\Program Files\Windows Defender
Run FRST and press Fix
Once it has run there will be a fix log saved on the USB could you post that
Then try to download OTL, it should work this time