Hi all.
Sadly since 09/06 i’ve some problems with this guys…
I already try to clean them but they always show on avast after a windows boot.
Could you guys help me please.
PS - Sorry but the extra file didn’t show.
Well i found a previous extras file in recycle bin.
Hope is good too.
Hi you do have zero access but some of the files are missing
Download and Install Combofix
Download ComboFix from one of the following locations:
Link 1
Link 2
VERY IMPORTANT !!! Save ComboFix.exe to your Desktop
- IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
[*]Double click on ComboFix.exe & follow the prompts.
[*]Accept the disclaimer and allow to update if it asks
http://img.photobucket.com/albums/v706/ried7/NSIS_disclaimer_ENG.png
http://img.photobucket.com/albums/v706/ried7/NSIS_extraction.png
[*]When finished, it shall produce a log for you.
[*]Please include the C:\ComboFix.txt in your next reply.
Notes:
- Do not mouse-click Combofix’s window while it is running. That may cause it to stall.
- Do not “re-run” Combofix. If you have a problem, reply back for further instructions.
- If after the reboot you get errors about programmes being marked for deletion then reboot, that will cure it.
Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now
Hi.
I did all that you asked but it didn’t produce the file ComboFix.txt.
Only a folder with the same name.
hi essexboy
See if this is the file you need it.
How is it now, Combofix repaired the services file
Hi essexboy.
I did a full scan and now shows none infected file. 
I’ve to do anything else?
One question more, if i do a fresh install of windows i kill any virus i’ve or can they persist?
Thank you for your help.
A fresh install with a reformat will kill everything
If all is well tomorrow let me know and I will remove my tools
Ok.
Tomorrow i’ll report again.
Once more. Thank you for your help.
Another full scan with avast and no virus,
Subject to no further problems
I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems
Now the best part of the day ----- Your log now appears clean 
A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:
Run OTL
[*]Under the Custom Scans/Fixes box at the bottom, paste in the following
:Commands [resethosts] [emptytemp] [Reboot]
[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
Remove ComboFix
[*]Hold down the Windows key + R on your keyboard. This will display the Run dialogue box
[*]In the Run box, type in ComboFix /Uninstall (Notice the space between the “x” and “/”) then click OK
http://i1224.photobucket.com/albums/ee362/Essexboy3/Misc%20screen%20shots/CF_Uninstall-1.jpg
[]Follow the prompts on the screen
[]A message should appear confirming that ComboFix was uninstalled
Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.
We will now confirm that your hidden files are set to that, as some of the tools I use will change that
[*]Go to control panel
[*]Select folder options (Appearance > Folder options in category view)
[*]Select the View Tab.
[*]Under the Hidden files and folders heading select Do not show hidden files and folders.
[]Click Yes to confirm.
[]Click OK.
SPRING CLEAN
To manually create a new Restore Point
[*]Go to Control Panel and select System
[*]Select System
[*]On the left select System Protection and accept the warning if you get one
[*]Select System Protection Tab
[*]Select Create at the bottom
[*]Type in a name i.e. Clean
[*]Select Create
Now we can purge the infected ones
[*]GoStart > All programs > Accessories > system tools
[*]Right click Disc cleanup and select run as administrator
[*]Select Your main drive and accept the warning if you get one
[*]For a few moments the system will make some calculations
[*]Select the More Options tab
[*]In the System Restore and Shadow Backups select Clean up
[*]Select Delete on the pop up
[]Select OK
[]Select Delete
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
http://img233.imageshack.us/img233/7729/mbamicontw5.gif
Malwarebytes. Update and run weekly to keep your system clean
Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link
It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit
To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?
Keep safe 
Hello i have i serius problem with these viruses Win32 Malware-gen and Win32:Sirefef-PL [Rtk]…Avast today starts alarm, all day im scanning and dont fixing the problem.
PLEASE HEEEELP :-[
I will need some data first
Download OTL to your Desktop
[*]Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
[*]Select All Users
[*]Under the Custom Scan box paste this in
netsvcs
%SYSTEMDRIVE%*.exe
/md5start
services.*
WSHELPER.*
explorer.exe
winlogon.exe
Userinit.exe
svchost.exe
/md5stop
CREATERESTOREPOINT
[*]Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
[*]When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
[*]Post both logs
THEN
Download aswMBR.exe ( 4.8mb ) to your desktop.
Double click the aswMBR.exe to run it Click the “Scan” button to start scan
http://dl.dropbox.com/u/73555776/aswMBRscan.png
On completion of the scan click save log, save it to your desktop and post in your next reply
Ok just start scanning .i will post the results.PLEASE stay online
Aaw - alright then ;D
OTL Extras logfile created on: 21/6/2012 9:42:14 μμ - Run 1
OTL by OldTimer - Version 3.2.50.0 Folder = C:\Users\nicole\Desktop\Hatzidakis
Ultimate Edition (Version = 6.1.7600) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000408 | Country: Ελλάδα | Language: ELL | Date Format: d/M/yyyy
3,00 Gb Total Physical Memory | 2,07 Gb Available Physical Memory | 69,04% Memory free
5,99 Gb Paging File | 4,88 Gb Available in Paging File | 81,37% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]
%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 148,89 Gb Total Space | 62,21 Gb Free Space | 41,79% Space Free | Partition Type: NTFS
Drive E: | 147,73 Gb Total Space | 23,04 Gb Free Space | 15,60% Space Free | Partition Type: NTFS
Computer Name: NICOLINA-PC | User Name: nicole | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days
========== Extra Registry (SafeList) ==========
========== File Associations ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes<extension>]
.cpl [@ = cplfile] – C:\Windows\System32\control.exe (Microsoft Corporation)
.hlp [@ = hlpfile] – C:\Windows\winhlp32.exe (Microsoft Corporation)
[HKEY_USERS\S-1-5-21-3979854208-1817079465-1657501701-1000\SOFTWARE\Classes<extension>]
.html [@ = FirefoxHTML] – C:\Program Files\Mozilla Firefox\firefox.exe (Mozilla Corporation)
========== Shell Spawning ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes<key>\shell[command]\command]
batfile [open] – “%1” %*
cmdfile [open] – “%1” %*
comfile [open] – “%1” %*
cplfile [cplopen] – %SystemRoot%\System32\control.exe “%1”,%* (Microsoft Corporation)
exefile [open] – “%1” %*
helpfile [open] – Reg Error: Key error.
hlpfile [open] – %SystemRoot%\winhlp32.exe %1 (Microsoft Corporation)
htafile [open] – “%1” %*
inffile [install] – %SystemRoot%\System32\InfDefaultInstall.exe “%1” (Microsoft Corporation)
piffile [open] – “%1” %*
regfile [merge] – Reg Error: Key error.
scrfile [config] – “%1”
scrfile [install] – rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] – “%1” /S
txtfile [edit] – Reg Error: Key error.
Unknown [openas] – %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] – cmd.exe /s /k pushd “%V” (Microsoft Corporation)
Directory [find] – %SystemRoot%\Explorer.exe (Microsoft Corporation)
Directory [OneNote.Open] – C:\PROGRA~1\MICROS~3\Office12\ONENOTE.EXE “%L”
Folder [open] – %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] – Reg Error: Value error.
OTL Extras logfile created on: 21/6/2012 9:42:14 μμ - Run 1
OTL by OldTimer - Version 3.2.50.0 Folder = C:\Users\nicole\Desktop\Hatzidakis
Ultimate Edition (Version = 6.1.7600) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000408 | Country: Ελλάδα | Language: ELL | Date Format: d/M/yyyy
3,00 Gb Total Physical Memory | 2,07 Gb Available Physical Memory | 69,04% Memory free
5,99 Gb Paging File | 4,88 Gb Available in Paging File | 81,37% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]
%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 148,89 Gb Total Space | 62,21 Gb Free Space | 41,79% Space Free | Partition Type: NTFS
Drive E: | 147,73 Gb Total Space | 23,04 Gb Free Space | 15,60% Space Free | Partition Type: NTFS
Computer Name: NICOLINA-PC | User Name: nicole | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days
========== Extra Registry (SafeList) ==========
========== File Associations ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes<extension>]
.cpl [@ = cplfile] – C:\Windows\System32\control.exe (Microsoft Corporation)
.hlp [@ = hlpfile] – C:\Windows\winhlp32.exe (Microsoft Corporation)
[HKEY_USERS\S-1-5-21-3979854208-1817079465-1657501701-1000\SOFTWARE\Classes<extension>]
.html [@ = FirefoxHTML] – C:\Program Files\Mozilla Firefox\firefox.exe (Mozilla Corporation)
========== Shell Spawning ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes<key>\shell[command]\command]
batfile [open] – “%1” %*
cmdfile [open] – “%1” %*
comfile [open] – “%1” %*
cplfile [cplopen] – %SystemRoot%\System32\control.exe “%1”,%* (Microsoft Corporation)
exefile [open] – “%1” %*
helpfile [open] – Reg Error: Key error.
hlpfile [open] – %SystemRoot%\winhlp32.exe %1 (Microsoft Corporation)
htafile [open] – “%1” %*
inffile [install] – %SystemRoot%\System32\InfDefaultInstall.exe “%1” (Microsoft Corporation)
piffile [open] – “%1” %*
regfile [merge] – Reg Error: Key error.
scrfile [config] – “%1”
scrfile [install] – rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] – “%1” /S
txtfile [edit] – Reg Error: Key error.
Unknown [openas] – %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] – cmd.exe /s /k pushd “%V” (Microsoft Corporation)
Directory [find] – %SystemRoot%\Explorer.exe (Microsoft Corporation)
Directory [OneNote.Open] – C:\PROGRA~1\MICROS~3\Office12\ONENOTE.EXE “%L”
Folder [open] – %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] – Reg Error: Value error.
Drive [find] – %SystemRoot%\Explorer.exe (Microsoft Corporation)
========== Security Center Settings ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
“cval” = 0
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
“VistaSp1” = Reg Error: Unknown registry data type – File not found
“AntiVirusOverride” = 0
“AntiSpywareOverride” = 0
“FirewallOverride” = 0
========== Firewall Settings ==========
========== Authorized Applications List ==========
========== HKEY_LOCAL_MACHINE Uninstall List ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
“{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C}” = Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
“{0175B16B-7C97-2C14-6B14-A069FF16A282}” = CCC Help Swedish
“{0388DFC2-5A9F-990D-99F1-EC499C48C873}” = CCC Help German
“{06862EDF-94FD-E990-130F-5F1E0CADCA4A}” = CCC Help Chinese Traditional
“{0B0F231F-CE6A-483D-AA23-77B364F75917}” = Windows Live Installer
“{0D5D0BEE-FBA9-4928-A50D-6CDFAB827755}” = TOSHIBA ConfigFree
“{0E33EC53-22CE-426C-A88B-2AAC231BAC85}” = Catalyst Control Center - Branding
“{0FB630AB-7BD8-40AE-B223-60397D57C3C9}” = Realtek WLAN Driver
“{12B3A009-A080-4619-9A2A-C6DB151D8D67}” = TOSHIBA Assist
“{13178B22-DA9A-E2E5-A934-E94A573701DF}” = CCC Help Russian
“{1447DD17-D55A-04EB-D24D-67966305276E}” = CCC Help Dutch
“{146CB617-4FED-E42C-F49E-582E537BF493}” = CCC Help Hungarian
“{17F99FCE-8F03-4439-860A-25C5A5434E18}” = Windows Live Essentials
“{196BB40D-1578-3D01-B289-BEFC77A11A1E}” = Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
“{19A4A990-5343-4FF7-B3B5-6F046C091EDF}” = Windows Live Remote Client
“{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}” = Junk Mail filter update
“{200FEC62-3C34-4D60-9CE8-EC372E01C08F}” = Windows Live SOXE Definitions
“{227E8782-B2F4-4E97-B0EE-49DE9CC1C0C0}” = Windows Live Remote Service
“{2290A680-4083-410A-ADCC-7092C67FC052}” = Toshiba Online Product Information
“{26A24AE4-039D-4CA4-87B4-2F83216031FF}” = Java™ 6 Update 31
{278ABC06-C7AF-F987-FC4A-789582993D2D}" = ATI Catalyst Install Manager
“{27CC6AB1-E72B-4179-AF1A-EAE507EBAF51}_is1” = ConvertHelper 2.2
“{2883F6F5-0509-43F3-868C-D50330DD9DD3}” = TOSHIBA Hardware Setup
“{31142441-0A37-16A6-8326-4CA5A295EDAC}” = CCC Help Korean
“{31EF4C77-4A10-9422-4F73-DA2F56F72A11}” = CCC Help English
“{3248F0A8-6813-11D6-A77B-00B0D0160060}” = Java™ 6 Update 6
“{3336F667-9049-4D46-98B6-4C743EEBC5B1}” = Windows Live Photo Gallery
“{37C866E4-AA67-4725-9E95-A39968DD7960}” = Camera Assistant Software for Toshiba
“{3ABC7CFA-A6F5-3870-A59C-B856DA1DA4F4}” = Microsoft .NET Framework 4 Client Profile ELL Language Pack
“{3C3901C5-3455-3E0A-A214-0B093A5070A6}” = Microsoft .NET Framework 4 Client Profile
“{3CAD25F8-F8AF-66C3-0183-C0D195152268}” = Catalyst Control Center Graphics Previews Common
“{4A03706F-666A-4037-7777-5F2748764D10}” = Java Auto Updater
“{4B1E87C3-00DE-4898-8E39-E390AAEF2391}” = TOSHIBA Supervisor Password
“{4B28D47A-5FF0-45F8-8745-11DC2A1C9D0F}” = Windows Live Writer
“{56C049BE-79E9-4502-BEA7-9754A3E60F9B}” = neroxml
“{592BF1F6-6838-4DA4-0F13-F09CF64F08EA}” = CCC Help Turkish
“{59F6A514-9813-47A3-948C-8A155460CC2A}” = RICOH R5C83x/84x Flash Media Controller Driver Ver.3.54.02
“{5A3C1721-F8ED-11E0-8AFB-B8AC6F97B88E}” = Google Earth
“{5DA0E02F-970B-424B-BF41-513A5018E4C0}” = TOSHIBA Disc Creator
“{60E3D27A-CD4B-D5FC-1987-0B916CB7F063}” = CCC Help Greek
“{617C36FD-0CBE-4600-84B2-441CEB12FADF}” = TOSHIBA Extended Tiles for Windows Mobility Center
“{6451FE7C-3DCF-6398-A9B1-3D490FB419D9}” = CCC Help Spanish
“{65DA2EC9-0642-47E9-AAE2-B5267AA14D75}” = Activation Assistant for the 2007 Microsoft Office suites
“{682B3E4F-696A-42DE-A41C-4C07EA1678B4}” = Windows Live SOXE
“{68AB816C-EFCC-49D2-9F5B-90A4FD1E9104}” = Windows Live Family Safety
“{69FDFBB6-351D-4B8C-89D8-867DC9D0A2A4}” = Windows Media Player Firefox Plugin
“{6C5F3BDC-0A1B-4436-A696-5939629D5C31}” = TOSHIBA DVD PLAYER
“{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}” = Microsoft Visual C++ 2005 Redistributable
“{71CB1BA2-89C6-DD97-0A78-086B10C98CE8}” = CCC Help Norwegian
“{7496FD31-E5CB-4AE4-82D3-31099558BF6A}” = Windows Live Mesh
“{74E8A7F6-575D-42C7-9178-E87D1B3BEFE8}” = Windows Live UX Platform Language Pack
“{770657D0-A123-3C07-8E44-1C83EC895118}” = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
“{773970F1-5EBA-4474-ADEE-1EA3B0A59492}” = TRDCReminder
“{78A96B4C-A643-4D0F-98C2-A8E16A6669F9}” = Windows Live Messenger Companion Core
“{7CAC6A44-C3DE-4153-ACA6-7524602C789E}” = Facebook Video Calling 1.2.0.159
“{830B19C7-434B-4589-BDF2-A72640F47CE5}” = Microsoft Works
“{83C292B7-38A5-440B-A731-07070E81A64F}” = Windows Live PIMT Platform
“{85716BF1-E86E-EBD2-268A-2E818126698A}” = ccc-utility
“{8833FFB6-5B0C-4764-81AA-06DFEED9A476}” = Realtek 8169 8168 8101E 8102E Ethernet Driver
“{885EACE2-F2B6-BC1F-E4DC-D80154650B8D}” = Catalyst Control Center Localization All
“{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}” = Microsoft Silverlight
“{8C6D6116-B724-4810-8F2D-D047E6B7D68E}” = Mesh Runtime
“{8DD46C6A-0056-4FEC-B70A-28BB16A1F11F}” = MSVCRT