[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
THEN
Download and Install Combofix
Download ComboFix from one of the following locations: Link 1 Link 2
VERY IMPORTANT !!! Save ComboFix.exe to your Desktop
IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
[*]Double click on ComboFix.exe & follow the prompts.
[*]Accept the disclaimer and allow to update if it asks
The first log that came up was the 03252013_230730 after I copied & pasted what you requested. Then the next log is after I ran the OTL quick scan. Then the combofix log.
Everything appears to be normal as far as running witl no virus alerts now. Thank You sir for your help It is much appreciated I have one more question I noticed that the conduit toolbar has made it to my computer as well I have disabled it on Google chrome and explorer anyway to get rid of all of it all together?
Work took way longer then I thought sorry. I ran OTL again I’m assuming you need the log that produced at the end so I have attached it. Now as I have attached it my Avast has gone off with a Malware alert moved to the virus chest. It reads mediaconsoverlays.dll . Infection: win32:Malware-gen. moved to virus chest. In: program files (x86)…/chrome.exe. It seems like it never ending
Conduit was on there before I got the other stuff. I didn’t even know there was a mega codec pack installed on my computer and were do I find it to replace it with what you suggesting?. I had another family member in my house that used my computer I’m assuming this is were all them stemed from which I have no put a stop to. The most recent alert I got was yesterday and now today for the win32:malware-gen that was blocked I have attached new logs I just ran a few minutes ago. When I ran the OTL program I didn’t get an extras log this time like I did the last.
This is the pack I was talking about C:\Program Files (x86)\Mega Codec Pack there should be an entry for it in the control panel > Programs and Features section
All the logs look good, how is the computer behaving ?
I’m still getting the win32:malware-gen when I scan my computer. I have attached a picture of my avast if this helps & a picture of what is in my programs and features I don’t see any codec but very possible I’m looking in the wrong place. I wish I was more computer knowledgeable.