Hi yet another Win32:Trat problem.
I have run Hijackthis and attached log from run.
Please could some advise what to do next.
Thanks
JP
Hi yet another Win32:Trat problem.
I have run Hijackthis and attached log from run.
Please could some advise what to do next.
Thanks
JP
You will have to use the regular notepad text for your logs. The format you used is difficult to read.
Let’s go.
Please download ComboFix from Here or Here to your Desktop.
Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop
[*]Close any open browsers.
[*]WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
[]Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
[]If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
[*]Double click on combofix.exe & follow the prompts.
[*]When finished, it will produce a report for you.
[*]Please post the “C:\ComboFix.txt” along with a new HijackThis log for further review.
Note: Do not mouseclick combofix’s window while it’s running. That may cause it to stall
Hi here are the logged files from Combofix and HijackThis.
Hmm you still have some clear signs of infection.
Could you rename hijackthis to spyware.exe then run it again + post the log (i have a feeling some malware on your pc is hiding from hijackthis)
Also could you post a uninstall log from hijackthis (Open hijackthis>misc tools>Open uninstall manager>save list).
–lee
You have a couple of rogue programs installed.
My Web Search
PC-Cleaner
MalwareBot
O3 - Toolbar: My Web Search - {07B18EA9-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\2.bin\MWSBAR.DLL (file missing)
O4 - HKLM..\Run: [My Web Search Bar Search Scope Monitor] “C:\PROGRA~1\MYWEBS~1\bar\2.bin\m3SrchMn.exe” /m=2 /w
O4 - HKCU..\Run: [akobxzce] C:\WINDOWS\system32\yjglixuh.exe
O4 - HKLM..\Policies\Explorer\Run: [Ms3lOHaTTi] C:\Documents and Settings\All Users\Application Data\gjkrgpur\uzsdwpcd.exe
O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/menusearch.jhtml?p=ZC
O20 - Winlogon Notify: opnmLcYQ - opnmLcYQ.dll (file missing)
Close all other browsers/windows, click fix, close HJT.
Please then reboot your computer in Safe Mode by doing the following :
Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
Instead of Windows loading as normal, a menu with options should appear;
Select the first option, to run Windows in Safe Mode, then press “Enter”.
Choose your usual account.
In Safe Mode, double click SDFix.exe and install to the default location by clicking Install. The SDFix Folder will be extracted to %systemdrive% \ (Drive that contains the Windows directory - typically ‘C:\SDFix’) Open the SDFix folder in Safe Mode then double click the RunThis.bat file to start the fixtool. Type Y to begin the script.
It will remove the Trojan Services then make some repairs to the registry and prompt you to press any key to Reboot. Press any Key and it will restart the PC.
Your system will take longer that normal to restart as the fixtool will be running and removing files. When the desktop loads the Fixtool will complete the removal and display Finished, then press any key to end the script and load your desktop icons.
Finally open the SDFix folder on your desktop and copy and paste the contents of the results file Report.txt back onto the forum with a new HijackThis log
Open a new Notepad session (Do not use a Word Processor or WordPad). Click “Format” and be certain that Word Wrap is not enabled.
Copy and paste all the text in the quote box below into Notepad.
Click File, Save as…, and set the location to your Desktop, and enter (including quotation marks) as the filename: “CFscript.txt” . Using your mouse left button, drag the new file CFscript.txt and drop it on the ComboFix.exe icon as shown at the bottom of this post.
File:: C:\WINDOWS\ogxtsepr.dll C:\WINDOWS\system32\yjglixuh.ex C:\Documents and Settings\All Users\Application Data\gjkrgpur\uzsdwpcd.exeFolder::
C:\Documents and Settings\All Users\Application Data\gjkrgpur
This will start ComboFix again.Close all browser/windows first. After reboot, (in case it asks to reboot), post the contents of Combofix.txt in your next reply together with a new HJT log.
Note: Do not mouseclick combofix’s window while it’s running. That may cause it to stall
Double Click mbam-setup.exe to install the application.
[*]Make sure a checkmark is placed next to Update Malwarebytes’ Anti-Malware and Launch Malwarebytes’ Anti-Malware, then click Finish.
[*]If an update is found, it will download and install the latest version.
[*]Once the program has loaded, select “Perform Quick Scan”, then click Scan.
[*]The scan may take some time to finish,so please be patient.
[*]When the scan is complete, click OK, then Show Results to view the results.
[*]Make sure that everything is checked, and click Remove Selected.
[]When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
[]The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
[*]Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.
When done all the steps, please post, the SDFix result, combofix log, malwarebytes results and a new HJT log.
Thanks.