Win32:Trojan-Gen. {Delphi} PLEASE HELP!!!

Hi everyone, I hope someone might be able to help me as I am going around the twist trying to remove this trojan.
The closest line I am coming up with from Avast scan is C:\Documents and Settings\Sue\Local Settings\Temporary Internet Files\Content.IE5\K3I9LA58\Portable_CoffeeCupVisualSiteDesigner[1].exe\run.exe
Avast cant seem to clean it. Cant even detect where it is in the registery.
I have searched and searched yet cant figure this one out its got me stumpped.
Cany anyone help please???
Please view Hijack This Log below

Logfile of HijackThis v1.99.1
Scan saved at 11:01:53 AM, on 10/04/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\HP\HP Software Update\HPWuSchd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
C:\Program Files\Roxio\Media Experience\DMXLauncher.exe
C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe
C:\Program Files\Adobe\Photoshop Elements 5.0\apdproxy.exe
C:\Program Files\CA\eTrust Internet Security Suite\caissdt.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust PestPatrol Anti-Spyware\PPActiveDetection.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Logitech\SetPoint\KEM.exe
C:\Program Files\Logitech\SetPoint\KHALMNPR.EXE
C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Program Files\CA\eTrust Internet Security Suite\caISS.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust PestPatrol Anti-Spyware\PestPatrol5.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\INCRED~1\bin\ImApp.exe
C:\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com.au/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O4 - HKLM..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM..\Run: [nwiz] nwiz.exe /install
O4 - HKLM..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM..\Run: [type32] “C:\Program Files\Microsoft IntelliType Pro\type32.exe”
O4 - HKLM..\Run: [HP Software Update] “C:\Program Files\HP\HP Software Update\HPWuSchd.exe”
O4 - HKLM..\Run: [HP Component Manager] “C:\Program Files\HP\hpcoretech\hpcmpmgr.exe”
O4 - HKLM..\Run: [DXDllRegExe] dxdllreg.exe
O4 - HKLM..\Run: [RoxWatchTray] “C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe”
O4 - HKLM..\Run: [DMXLauncher] “C:\Program Files\Roxio\Media Experience\DMXLauncher.exe”
O4 - HKLM..\Run: [RoxioDragToDisc] “C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe”
O4 - HKLM..\Run: [Adobe Photo Downloader] “C:\Program Files\Adobe\Photoshop Elements 5.0\apdproxy.exe”
O4 - HKLM..\Run: [CaISSDT] “C:\Program Files\CA\eTrust Internet Security Suite\caissdt.exe”
O4 - HKLM..\Run: [eTrustPPAP] “C:\Program Files\CA\eTrust Internet Security Suite\eTrust PestPatrol Anti-Spyware\PPActiveDetection.exe”
O4 - HKCU..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU..\Run: [MsnMsgr] “C:\Program Files\MSN Messenger\MsnMsgr.Exe” /background
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\KEM.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra ‘Tools’ menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra ‘Tools’ menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1175141742234
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Adobe Active File Monitor V5 (AdobeActiveFileMonitor5.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: WinFast(R) Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Common Files\Sonic Shared\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Common Files\Sonic Shared\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe

Thanks in Advance for any advice and help.

And then? What happens? Are you sending the file to Chest and it comes back?
If a virus is replicant (coming and coming again), you should:

  1. Disable System Restore on Windows ME or Windows XP. System Restore cannot be disabled on Windows 9x and it’s not available in Windows 2k. After boot you can enable System Restore again.

  2. Clean your temporary files. You can use the Windows Advanced Care features for that.

  3. Schedule a boot time scanning with avast. Start avast! > Right click the skin > Schedule a boot-time scanning. Select for scanning archives. Boot. Other option is scanning in SafeMode (repeatedly press F8 while booting).

  4. It will be good if you download, install, update and run other trojan remover tools: a-squared and/or Free AVG Antispyware (trojan removers). Some users recommend SUPERantispyware or Spyware Terminator.

  5. Use the immunization of [url=http://SpywareBlaster or, which is better, the Windows Advanced Care features of spyware/adware cleaning and removal.

Well, if that’s the closest thing, what file does avast! say actually is infected with Win32:Trojan-Gen. {Delphi}? Can you post the full path and file name?

And does avast! say … Portable_CoffeeCupVisualSiteDesigner[1].exe\run.exe is also infected? By what?

When you respond please also let us know if you have a third party firewall and if your computer is in a network.

BTW, you could think about getting rid of this

O4 - HKLM..\Run: [Alcmtr] ALCMTR.EXE

but it’s not a high priority right now.

Hi justmates,

Have you tried a boot time scan with avast!? Right click the scanner screen, select ‘schedule a boot time scan’ and reboot when requested.

Have you tried the usual free anti-Trojan scanners?-

AVG Anti-spyware (requires Win2k/XP):

http://www.ewido.net/en/product/

a-Squared Free:

http://www.emsisoft.com/en/software/free/

Ad-Aware:

http://www.download.com/3000-2144-10045910.html

Spybot Search & Destroy:

http://www.safer-networking.org/en/download/index.html

:slight_smile: Hi Justmates :

  Since "trojans" are best dealt with by antiSPYWARE/antiTROJAN 
  programs and your HijackThis log indicates you have Computer Associates
 "eTrust Internet Security Suite" running on your computer, do you have its
  antiVIRUS portion "running" ? If yes, it would conflict with Avast .
  Their "Suite" also includes Pest Patrol ; have you run one of its "Complete
   Scan(s)" ? If yes, what have been the Results of scanning ?

   Your HijackThis log indicates you have Spybot !? What have Its Scans
   shown, if anything ?

Hi justmates,

Here is further info on ALCMTR.EXE: http://www.file.net/process/alcmtr.exe.html

polonus