the virus Win32:Trojan-gen. {Other}was found, I deleted all the ones under “system restore” by disable it, how do I delete this one? (Please see below).I can’t find a folder called installer under windows, please help. I am a beginner. Thank you.
Malware name: Win32:Trojan-gen. {Other}
file name: C:\WINDOWS\Installer\591bf.msi\Binary.NewBinary23%MAINDIR%\assist\xpstyle.dll
Hi lychee,
It could be this:
http://www.emsisoft.com/en/malware/?Adware.Win32.3721+Chinese+Keywords
Try the free version of a-Squared, but first look in Start>Control Panel>Add/Remove Programs for
3721 Technology Co
Chinese Keywords
CNSMin
or similar and uninstall from there if found.
Also run scans with AVG Anti-Spyware and Spybot Search & Destroy:
http://free.grisoft.com/doc/20/lng/us/tpl/v5
http://www.safer-networking.org/
Appreciate all the replies.
I do find something under add/remove programs which is related to Chinese, but can’t be deleted.
If AdAware, AVG Antispyware, and Spybot don’t solve the problem post a HijackThis log.
Click here to download HJTsetup.exe
[*]Save HJTsetup.exe to your desktop.
[*]Doubleclick on the HJTsetup.exe icon on your desktop.
[*]By default it will install to C:\Program Files\Hijack This.
[*]Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
[*]Put a check by Create a desktop icon then click Next again.
[*]Continue to follow the rest of the prompts from there.
[*]At the final dialogue box click Finish and it will launch Hijack This.
[*]Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
[*]Click on “Edit > Select All” then click on “Edit > Copy” to copy the entire contents of the log.
[*]Come back here to this thread and Paste the log in your next reply.
[*]DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
Here is the log
Logfile of HijackThis v1.99.1
Scan saved at 10:36:16 AM, on 12/05/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Sonic\DigitalMedia Plus v7\MyDVD Plus\USBDeviceService.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Sonic\DigitalMedia Plus v7\MyDVD Plus\DetectorApp.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\Program Files\Logitech\Video\LogiTray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Google\Google Pinyin\GooglePinyinDaemon.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\Cisco Systems\Clean Access Agent\CCAAgent.exe
C:\WINDOWS\system32\LVComS.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\PROGRA~1\HPQ\SHARED\HPQTOA~1.EXE
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Program Files\Java\jre1.5.0_10\bin\jucheck.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft Office\Office\WINWORD.EXE
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Hijackthis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.amtb.cn/section1/jiangtang.asp?web_choice=14&web_rel_index=179
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_CA&c=Q106&bd=pavilion&pf=laptop
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_CA&c=Q106&bd=pavilion&pf=laptop
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: ZeroBar - {F5735C15-1FB2-41FE-BA12-242757E69DDE} - C:\Program Files\NetZero\toolbar.dll (file missing)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O4 - HKLM..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM..\Run: [High Definition Audio Property Page Shortcut] CHDAudPropShortcut.exe
O4 - HKLM..\Run: [DetectorApp] C:\Program Files\Sonic\DigitalMedia Plus v7\MyDVD Plus\DetectorApp.exe
O4 - HKLM..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM..\Run: [QPService] “C:\Program Files\HP\QuickPlay\QPService.exe”
O4 - HKLM..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM..\Run: [RecGuard] C:\Windows\SMINST\RecGuard.exe
O4 - HKLM..\Run: [SunJavaUpdateSched] “C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe”
O4 - HKLM..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM..\Run: [TkBellExe] “C:\Program Files\Common Files\Real\Update_OB\realsched.exe” -osboot
O4 - HKLM..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM..\Run: [Google IME Autoupdater] “C:\Program Files\Google\Google Pinyin\GooglePinyinDaemon.exe”
O4 - HKCU..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - HKCU..\Run: [msnmsgr] “C:\Program Files\MSN Messenger\MsnMsgr.Exe” /background
O4 - HKCU..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - Global Startup: Clean Access Agent.lnk = C:\Program Files\Cisco Systems\Clean Access Agent\CCAAgent.exe
O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra ‘Tools’ menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_CA&c=Q106&bd=pavilion&pf=laptop
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {9B17FE0E-51F2-4692-8B32-8EFB805FC0E7} (HPObjectInstaller Class) - http://h30155.www3.hp.com/ediags/dd/install/guidedsolutions.cab
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\Shared\hpqwmi.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: USBDeviceService - Unknown owner - C:\Program Files\Sonic\DigitalMedia Plus v7\MyDVD Plus\USBDeviceService.exe
Hi Lychee :
"Trojan(s)" are NOT "Viruses" ; to deal with trojans best to use an
antiSPYWARE/antiTROJAN program, such as AVG Antispyware, either
downloading or running its Online Scanner at www.ewido.net .
Or using the FREE version of SUPERantispyware from
www.superantispyware.com . These 2 are most recommended by
Malware-fighting Experts .
And your log shows you have Norton Live Update running, which
can cause a "conflict" with Avast !? Did you ever run the Norton
Removal Tool ?
And your Sun Java is 2-3 Updates behind, a serious security risk .
Should uninstall ALL versions of Sun Java, then go to www.java.com
to get the latest version .
no, I don’t think I ran that before, how do I do it? thank you
if trojan is not virus, why did my internet connection was lost for several days and then back on again?
system
May 12, 2007, 2:59pm
10
Hi Lychee :
Run either of the Norton Removal Tool(s) found at either
www.majorgeeks.com/Norton_Removal_Tool_SymNRT_d4749.html
OR
http://fileforum.betanews.com/detail/1125124391/1 .
And IF you ever “lose” your internet connection again, with your
Win XP SP2 Operating System, to “restore” it, click “Run”, type “cmd”,
click “ok”, type “netsh winsock reset” .
system
May 12, 2007, 3:19pm
11
I mean I had internet conncetion, but IE shows nothing when I tried to open a webpage.
It’s likely the adware was trying to divert you from the site you wanted to visit to its own site. Either the adware site was down, or avast! removed a component of the adware but left some browser settings changed which prevented you seeing the page you wanted to see.
Please run scans with a-Squared Free, AVG Anti-Spyware, Ad-Aware and Spybot Search & Destroy and see what they finf.
system
May 12, 2007, 4:55pm
13
If those scans don’t fix this try renaming hijackthis.exe to hijackthat.exe and post another log using the renamed executable.
system
May 13, 2007, 9:32pm
14
Have you tried running an F-Secure online scan?
http://support.f-secure.com/enu/home/ols.shtml