In Infected files under name it list A0015268.exe as an infected file. Original location is listed as C:\System Volume Information_restore{E574E301-2DCD-4BD4-B186-57EBEE66D2C1}\RP114 I have taken and shut off System Restore, Ran Avast! Virus Cleaner and it shows no infected files. ??? I have learned from the past to not delete due to the fact of taking such action only led to bigger problems. >:( I am at a loss on what action to take next. If anyone has a solution to this problem, it would be very much appreciated. Thank You
I have always had the latest version of avast. That is how it was detected. I then ran the cleaner. I ran the program BitDefender free version and it did not come up with the virus. It did however have a number figure listed under the I/O area. Do you know what that is for? Thank You
As far as I’m aware, the Avast! Virus Cleaner is an integral part of the avast4 home/pro and if it can be used it will be, e.g. if the virus is one that it can clean.
Trojans generally can’t be repaired as their total content is malicious so the only real way to repair is delete. But moving to the chest is best to give time to investigate.
If it was in a _restore point, disabling system restore as you did should delete all restore points after you have rebooted.