my laptop has just recently been infected with the win32:trojan-gen and win32:zaccess-jc. avast seems to be repeatadly be placing these items into the virus chest. i notice that i now also have win32:malware-gen also.
is there a manual fix for this. any help would be greatly appreciated.
:OTL
O2 - BHO: (no name) - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKU\S-1-5-21-578327087-4110603385-1361986703-1001\..\Toolbar\WebBrowser: (no name) - {687578B9-7132-4A7A-80E4-30EE31099E03} - No CLSID value found.
O3 - HKU\S-1-5-21-578327087-4110603385-1361986703-1001\..\Toolbar\WebBrowser: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No CLSID value found.
[2012/10/27 18:14:58 | 000,004,608 | -HS- | M] () -- C:\windows\assembly\GAC_32\Desktop.ini
[2012/10/27 18:14:58 | 000,006,144 | -HS- | M] () -- C:\windows\assembly\GAC_64\Desktop.ini
:Files
C:\Windows\Installer\{450a8bd6-154f-f3fa-1a8d-55de26c8e174}
:Commands
[resethosts]
[emptytemp]
[CREATERESTOREPOINT]
[Reboot]
[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
THEN
Download and Install Combofix
Download ComboFix from one of the following locations: Link 1 Link 2
VERY IMPORTANT !!! Save ComboFix.exe to your Desktop
IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
[*]Double click on ComboFix.exe & follow the prompts.
[*]Accept the disclaimer and allow to update if it asks
so i disabled the avast shield control for one hour and then run combofix. but it came up with the error that it had detected that avast was running its antivirus and antispyware. is there some other way to disable avast or should i just click okay?