I just got this virus through msn and I’m trying to delete it with avast but it just won’t work.
Someone please help me!!!
Hi,
what WIN do you have ?
Where exactly was the infected File found (full pathname and filename) ?
test the file with OnlineScanners e.g. from Trend & KAV (see below) to get a more specific name
(you need to temporarily disable AV-Resident Shields/Monitors to be able to scan the file online)
-remove the Virus/Malware and it’s system modifications according to VirusInfos
from Avast, VGREP, TrendMicro, Kaspersky;
you might also try searching for the virus name or filename with google
general removal procedure:
- disable system restore on Win ME/XP
- kill respective Backdoor/Trojan process with task manager
- search for the file/process names in the registry; remove the malware’s startup entries in the registry
- disinfect or (if disinfection is not possible) delete the file; this may be possible only after a reboot
-Secure your system:
change passwords, secure shares, install patches/updates for WIN&IE;
disable ActiveX and Scripting in IE except for know secure sites - or better use a secure browser
- scan your whole system with updated avast and maybe a 2nd scanner ,e.g. TrendMicro to check whether your PC is clean
- reenable system restore on Win ME/XP
if it’s of the trojan-gen kind: spybot, ad-aware and cwshredder might also help
if you still can’t remove it, you could post a logfile of Hijackthis here
see www.lurkhere.com ->nicefiles and www.lavasoft.de
Further Details and Links via the board search above
Thank you for the info.
I’ll see what I can do.