Having problems with avast warning pop ups related in the subject.
Currently running Program version 7.0.1456 and definitions 120721-1
I get these pop ups around every 5 mins. My operating system is vista
Any help would be great.
Having problems with avast warning pop ups related in the subject.
Currently running Program version 7.0.1456 and definitions 120721-1
I get these pop ups around every 5 mins. My operating system is vista
Any help would be great.
This needs further analysis by a malware removal specialist:
Go to this topic http://forum.avast.com/index.php?topic=53253.0 for information on Logs to assist in cleaning malware.
Use the information about getting and using the tools and attach the logs here, not in the LOGS topic.
Malwarebytes Anti-Malware 1.62.0.1300
www.malwarebytes.org
Database version: v2012.07.22.02
Windows Vista Service Pack 2 x86 NTFS
Internet Explorer 9.0.8112.16421
Nat :: NAT-PC [administrator]
7/22/2012 3:11:43 AM
mbam-log-2012-07-22 (03-11-43).txt
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 192012
Time elapsed: 14 minute(s), 54 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 1
HKCU\SOFTWARE\CLASSES\CLSID{42AEDC87-2188-41FD-B9A3-0C966FEABEC1}\INPROCSERVER32 (Trojan.Zaccess) → Quarantined and deleted successfully.
Registry Values Detected: 1
HKCU\SOFTWARE\CLASSES\CLSID{42aedc87-2188-41fd-b9a3-0c966feabec1}\InprocServer32| (Trojan.Zaccess) → Data: C:\Users\Nat\AppData\Local{0dc3e5f3-30a2-45ca-e17f-1fa7d4f01842}\n. → Quarantined and deleted successfully.
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 0
(No malicious items detected)
Files Detected: 18
C:$RECYCLE.BIN\S-1-5-21-3009188884-3612054689-1712486852-1000$RG74POI.exe (PUP.BundleInstaller.IB) → No action taken.
C:$RECYCLE.BIN\S-1-5-21-3009188884-3612054689-1712486852-1000$RX93K4L.exe (PUP.BundleInstaller.IB) → No action taken.
C:\WINDOWS\assembly\GAC\Desktop.ini (Trojan.0access) → Quarantined and deleted successfully.
C:\WINDOWS\Installer{0dc3e5f3-30a2-45ca-e17f-1fa7d4f01842}\n (Trojan.Zaccess) → Quarantined and deleted successfully.
C:\WINDOWS\Installer{0dc3e5f3-30a2-45ca-e17f-1fa7d4f01842}\U\00000004.@ (Rootkit.Zaccess) → Quarantined and deleted successfully.
C:\WINDOWS\Installer{0dc3e5f3-30a2-45ca-e17f-1fa7d4f01842}\U\00000008.@ (Trojan.Dropper.BCMiner) → Quarantined and deleted successfully.
C:\WINDOWS\Installer{0dc3e5f3-30a2-45ca-e17f-1fa7d4f01842}\U\trz2DA6.tmp (Trojan.Sirefef) → Quarantined and deleted successfully.
C:\WINDOWS\Installer{0dc3e5f3-30a2-45ca-e17f-1fa7d4f01842}\U\trz34A5.tmp (Trojan.Sirefef) → Quarantined and deleted successfully.
C:\WINDOWS\Installer{0dc3e5f3-30a2-45ca-e17f-1fa7d4f01842}\U\trz34EF.tmp (Trojan.Sirefef) → Quarantined and deleted successfully.
C:\WINDOWS\Installer{0dc3e5f3-30a2-45ca-e17f-1fa7d4f01842}\U\trz59E3.tmp (Rootkit.0Access) → Quarantined and deleted successfully.
C:\WINDOWS\Installer{0dc3e5f3-30a2-45ca-e17f-1fa7d4f01842}\U\trz5FED.tmp (Rootkit.0Access) → Quarantined and deleted successfully.
C:\WINDOWS\Installer{0dc3e5f3-30a2-45ca-e17f-1fa7d4f01842}\U\trz6151.tmp (Trojan.Sirefef) → Quarantined and deleted successfully.
C:\WINDOWS\Installer{0dc3e5f3-30a2-45ca-e17f-1fa7d4f01842}\U\trz6164.tmp (Rootkit.0Access) → Quarantined and deleted successfully.
C:\WINDOWS\Installer{0dc3e5f3-30a2-45ca-e17f-1fa7d4f01842}\U\trz6C89.tmp (Rootkit.0Access) → Quarantined and deleted successfully.
C:\WINDOWS\Installer{0dc3e5f3-30a2-45ca-e17f-1fa7d4f01842}\U\trz82A0.tmp (Trojan.Sirefef) → Quarantined and deleted successfully.
C:\WINDOWS\Installer{0dc3e5f3-30a2-45ca-e17f-1fa7d4f01842}\U\trzC1F7.tmp (Rootkit.0Access) → Quarantined and deleted successfully.
C:\WINDOWS\Installer{0dc3e5f3-30a2-45ca-e17f-1fa7d4f01842}\U\trzCB0B.tmp (Trojan.Sirefef) → Quarantined and deleted successfully.
C:\WINDOWS\Installer{0dc3e5f3-30a2-45ca-e17f-1fa7d4f01842}\U\trzCBB1.tmp (Trojan.Sirefef) → Quarantined and deleted successfully.
(end)
C:\$RECYCLE.BIN\S-1-5-21-3009188884-3612054689-1712486852-1000\$RG74POI.exe (PUP.BundleInstaller.IB) -> No action taken. C:\$RECYCLE.BIN\S-1-5-21-3009188884-3612054689-1712486852-1000\$RX93K4L.exe (PUP.BundleInstaller.IB) -> No action taken.as you see the PUP are not marked for removal by default... so if you want them removed, run quick scan again and mark for removal before you click "remove selected" button
also attach…not copy and paste…OTL and aswMBR logs
I did it. results is attached. Pop ups still coming up
MBAM can not kill this infection
Download OTL to your Desktop
[*]Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
https://dl.dropbox.com/u/73555776/OTL_Main_Tutorial.gif
[*]Select All Users
[*]Under the Custom Scan box paste this in
netsvcs
%SYSTEMDRIVE%*.exe
/md5start
services.*
explorer.exe
winlogon.exe
Userinit.exe
svchost.exe
/md5stop
HKEY_CURRENT_USER\Software\Microsoft\Windows Media\WMSDK\Local\AutoProxyCache /s
CREATERESTOREPOINT
[*]Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
[*]When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
[*]Attach both logs
It didn’t open extras.txt just OTL.Txt
Warning This fix is only relevant for this system and no other, using on another computer may cause problems
Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot
Run OTL
[*]Under the Custom Scans/Fixes box at the bottom, paste in the following
https://dl.dropbox.com/u/73555776/OTL_Fix.GIF
:OTL O4 - HKU\S-1-5-21-3009188884-3612054689-1712486852-1000..\Run: [Video Performer63485.exe] "C:\Users\Nat\AppData\Local\Temp\Video Performer63485.exe" /XML="C:\Users\Nat\AppData\Local\Temp\16A4.tmp" /STP=0:2 File not found:Files
ipconfig /flushdns /c
C:\Windows\Installer{0dc3e5f3-30a2-45ca-e17f-1fa7d4f01842}
C:\Users\Nat\AppData\Local{0dc3e5f3-30a2-45ca-e17f-1fa7d4f01842}:Commands
[purity]
[resethosts]
[emptytemp]
[CREATERESTOREPOINT]
[Reboot]
THEN
Download and Install Combofix
Download ComboFix from one of the following locations:
Link 1
Link 2
VERY IMPORTANT !!! Save ComboFix.exe to your Desktop
[*]Double click on ComboFix.exe & follow the prompts.
[*]Accept the disclaimer and allow to update if it asks
http://img.photobucket.com/albums/v706/ried7/NSIS_disclaimer_ENG.png
http://img.photobucket.com/albums/v706/ried7/NSIS_extraction.png
[*]When finished, it shall produce a log for you.
[*]Please include the C:\ComboFix.txt in your next reply.
Notes:
Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now
Computer is running ok, no pop ups from avast. Thanks a lot
That looks good any further problems ?
no problems so far. Thanks
Subject to no further problems
I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems
Now the best part of the day ----- Your log now appears clean
A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:
Run OTL
[*]Under the Custom Scans/Fixes box at the bottom, paste in the following
:Commands [resethosts] [emptytemp] [Reboot]
[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
Remove ComboFix
[*]Hold down the Windows key + R on your keyboard. This will display the Run dialogue box
[*]In the Run box, type in ComboFix /Uninstall (Notice the space between the “x” and “/”) then click OK
http://i1224.photobucket.com/albums/ee362/Essexboy3/Misc%20screen%20shots/CF_Uninstall-1.jpg
[]Follow the prompts on the screen
[]A message should appear confirming that ComboFix was uninstalled
Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.
We will now confirm that your hidden files are set to that, as some of the tools I use will change that
[*]Go to control panel
[*]Select folder options (Appearance > Folder options in category view)
[*]Select the View Tab.
[*]Under the Hidden files and folders heading select Do not show hidden files and folders.
[]Click Yes to confirm.
[]Click OK.
http://users.telenet.be/bluepatchy/miekiemoes/images/javaicon.gif
Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version of Java components and upgrade the application.
Upgrading Java:
[] Go to this site and click Do I have Java
[] It will check your current version and then offer to update to the latest version
SPRING CLEAN
To manually create a new Restore Point
[*]Go to Control Panel and select System
[*]Select System
[*]On the left select System Protection and accept the warning if you get one
[*]Select System Protection Tab
[*]Select Create at the bottom
[*]Type in a name i.e. Clean
[*]Select Create
Now we can purge the infected ones
[*]GoStart > All programs > Accessories > system tools
[*]Right click Disc cleanup and select run as administrator
[*]Select Your main drive and accept the warning if you get one
[*]For a few moments the system will make some calculations
[*]Select the More Options tab
[*]In the System Restore and Shadow Backups select Clean up
[*]Select Delete on the pop up
[]Select OK
[]Select Delete
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
http://img233.imageshack.us/img233/7729/mbamicontw5.gif
Malwarebytes. Update and run weekly to keep your system clean
Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link
It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit
To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?
Keep safe