win7 suspected virus

Viruses and worms
1

here is my files demanded as your post on this

2

Hi :slight_smile:

Thanks for providing that logfiles. Could you be a little more descriptive about your issues? Do you face any?

3

The main issue I see that you are using too many security software.

AV: Avira Desktop (Enabled - Up to date) {4D041356-F94D-285F-8768-AAE50FA36859}
AV: ZoneAlarm Antivirus (Enabled - Out of date) {DE038A5B-9EDD-18A9-2361-FF7D98D43730}
AS: Avira Desktop (Enabled - Up to date) {F665F2B2-DF77-27D1-BDD8-9197742422E4}
AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: Spybot - Search and Destroy (Enabled - Out of date) {9BC38DF1-3CCA-732D-A930-C1CA5F20A4B0}
AS: ZoneAlarm Anti-Spyware (Enabled - Out of date) {65626BBF-B8E7-1727-19D1-C40FE3537D8D}
FW: ZoneAlarm Firewall (Enabled) {E6380B7E-D4B2-19F1-083E-56486607704B}

So before moving any further we need to rectify this.

You should be using only one Anti-Virus program, one Anti-Spyware and one Firewall.
These tools may be handy to help you with this:
Uninstallers (removal tools) for common Windows antivirus software

When it is done, we will proceed to cleaning :slight_smile:

4

I have been using Win7 for years without any issues . Now a window appears to tell me that my win7 is not legit. I suspect a virus

5

http://www.microsoft.com/genuine/validate/
Go there and let us know what is says.

6

it says it is not a valid copy. Now how come it works fine updates all those years with no alert of non genuine product. I bought it second hand and it was alteady installed as is. Win7 ultimate

7

http://support.microsoft.com/kb/2008385

8

Hi :slight_smile:

There’s a standalone tool from MicroSoft which will help us diagnose the problem.

https://sites.google.com/site/cannedfixes/home/hosted-images-tools/MGADiag.png
Scan with MGADiag

Need to check one more thing.

[]Please download [b]MGADiag[b] by Microsoft and save it to your desktop.
[*]Double-click on
https://sites.google.com/site/cannedfixes/home/hosted-images-tools/MGADiag.png
icon to start the tool.
[*]Press Continue when prompted.
[*]When it has finished, press Copy.
[]Press the
https://sites.google.com/site/cannedfixes/farbar-recovery-scan-tool/WindowsKey.png

  • R on your keyboard at the same time. Type Notepad and click OK.
    [*]Paste (Ctrl+V) this into notepad and save to your desktop.

Include that report in your reply.

9
10

thanks Eddy P will check that later

11

Hi :slight_smile:

I will review that log carefully with one of my colleagues who is a specialist in a case like yours. It may take a day or two (depending on his schedule), but I will be back.

Cheers,
Naat :slight_smile:

12

Are you running Windows 7 on an Apple machine? :o

13

yes very true

14

Theres an Apple Tool to run OSX and Windows as dual boot. Running Windows as standalone or not installed with that tool could cause issues as Windows is not built to run on Macs.

15

Are you talking about bootcamp. That what I have in my case and running well for years now that issue , it’s a bit strange to me

16

Sorry for not getting back to you earlier.

Unfortunately I don’t have good news. Your system is counterfeit and not legitimate. You are running OEM Dell license key on an Apple machine what means that you’ve broken the Microsoft licensing terms.

17

any results from your friend?

18

Yes, like I said earlier:

My personal (and not only mine) policy is not to clean a counterfeit system. I’m sorry, I cannot help you.

19

So I understand that I should be a new licence but where would be the cheapest

20

Surely it can’t be any OEM license, but the box one.