I have been running Windows 98 and two days ago got infected by Dupator. Avast can’t repair the files, recommends loving them to the chest… so I have a chest full of files I can’t use. I get these messages:
“memory is infected”
“error occurred during file repair”
Some files I can’t move to the chest. I get the messages:
“cannot process [file name]”
“access is denied”
I can’t run Internet Explorer or Outlook so no fixes that require internet are going to help me. When I try to launch either, my computer starts looking for “rundll32.exe”. This is quarantined in the chest, but restoring it does not fix the problem.
I am writing from a CPU loaded with XP, and to see what’s going on with the one with the virus that’s running Windows 98, I have to disconnect everything and reconnect the old CPU.
I’m using Avast 4.7. Avast can obviously still access the internet, because it updated itself today.
Help help please. I’m a single mom, I work from home via – you guessed it – the internet. I can’t afford to drag the stupid thing into a shop for repair and I’ve lost two working days already.
Thank you