Windows 10 update difficulty

General Topics
1

Hi
I’m having Windows 10 update difficulty like others I’m sure. I tried a bunch, and wanted to try a clean uninstall, but I’m unsure about a few things.
I have a free avast, and not sure if the cleanU suggestion would work on a freeAvast edition too. Also I’m having difficulty booting into safe mode since, trying to fix the update, I uninstalled Apache programs thru ‘add/remove programs’
Cuz I thought that might be causing my error. Now when I go thru MSconfig to get to SafeMode instead it reboots in reg mode.
I browsed for Avast on my PC & it’s in my Downloads folder.

I suspect there is a fix that doesn’t require safe mode.
Thanks for your help

2

You can run a clean installation on any version of Avast.

I’d recommend running a clean install:

1.Download your version of avast and the avastclear tool - save them to the desktop:

Avast Free Antivirus
Avast Pro Antivirus
Avast Internet Security
Avast Premier

Download Avast Clear Tool

  1. Uninstall Avast from Control Panel (if possible) and reboot.
  2. Uninstall in safe mode using Avastclear. [Running Avastclear is normal mode will give a prompt to go into Safe Mode] - If you are unable to run Avastclear in safe mode, run it in normal mode
  3. Install the version you downloaded.
  4. Reboot.

Paid: If you have a paid license, insert the license key/activation code after the reboot at stage 5.

3

:slight_smile: thank you I will have to try that after I figure out how to uninstall Avast thru control panel

4

Maybe this will help with the clean install of Avast:
https://www.youtube.com/watch?v=p-h3myRD51A

5

greaat but

About AvastClear, where downloaded it says this

(Note: Be careful! The content of any folder you choose will be deleted!)

—-Does that mean Everything on my desktop will be deleted if that is where I open AvastClear?

6

If you didn’t install into it’s default folder, you need to select the folder into which you installed Avast.
(Usually that isn’t the case.) If you didn’t use the default folder and you told it the wrong folder, expect that folder to be deleted.
Did you watch the video ???

7

I watched the video and tried a clean uninstall, but it didn’t allow my Windows 10 to update.

Ran a scan again, but the ‘Windows database error’ didn’t fix.

I’m not sure if it’s safe trying suggested fixes on Google and downloading a new app.

Hoping someone knew of an easy fix that doesn’t require the Command Prompt cuz my PC say I’m not administrator right after saying I am.

Wonder if I should run that scan (pic) again, cuz after the update fails it restoring your previous version of Windows.

Thanks I hope this allows my dumb Windows 10 to update

8

Give the following a try to reset your windows updates:
https://forum.avast.com/index.php?topic=164936.msg1331620#msg1331620

9

i made that file and ran it, but my windows10 still would not update.the error pops up oon 45 percent

10

Here’s the help that Microsoft put out on this error:
https://support.microsoft.com/en-us/help/10164/fix-windows-update-errors

11

Thanks, Microsoft shared that link over Twitter earlier and I tried few steps, but b4 I ran a highjackthis scan, I know it’s outdated but I can still use an analyzer. I see that one item is ‘nasty’ but not sure where it’s on my list to remove it. Maybe removing this will let my windows 10 to update

12

pics

13

i think i must rewatch the clean uninstall avast vid, pay closer attention, and try again.