Windows Command Processor popup

Viruses and worms
1

Hi,

Experiencing a problem which sounds identical to the one in this topic: http://forum.avast.com/index.php?topic=86622.0

I have also ran a full scan on avast and malwarebytes and deleted infections but the pop-up still appears.

Thanks in advance for any help/advice.

2

Follow the guide here and attach the logs http://forum.avast.com/index.php?topic=53253.0

3

Malwarebytes log from earlier :

Malwarebytes’ Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 8075

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

03/11/2011 15:17:13
mbam-log-2011-11-03 (15-17-13).txt

Scan type: Full scan (C:|D:|Q:|)
Objects scanned: 391161
Time elapsed: 1 hour(s), 26 minute(s), 35 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
c:\Users\Oli\downloads\xvidsetup.exe (Adware.Hotbar) → Quarantined and deleted successfully.

I’ve attached the OTL logs. aswMBR.exe gave me a bluescreen when I tried to save the log.

4

do you have Norton and McAfee installed ?

5

Yeah, they came installed with the laptop but I haven’t activated/registered either of them I don’t think.

6

you need to remove them

Never install two antivirus (see reply from quietman7)
http://www.bleepingcomputer.com/forums/index.php?s=7c8217673a726b92cfc91ecfd4294a29&showtopic=260844&view=findpost&p=1441638

run and reboot - Uninstallers for Security Software
http://thewebatom.net/uninstallers/security-software/

7

They both have drivers running - so they do need to be uninstalled. On completion of this let me know if you still get the problem

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL

[*]Under the Custom Scans/Fixes box at the bottom, paste in the following

:OTL [2011/02/26 15:26:01 | 000,001,583 | ---- | M] () -- C:\Users\Oli\AppData\Roaming\Mozilla\Firefox\Profiles\giw4bc1d.default\searchplugins\web-search.xml O4 - HKU\S-1-5-21-1991367188-2678910243-552211230-1001..\Run: [DefBmoff] C:\Users\Oli\AppData\Local\uxnoylug\defbmoff.exe () [2011/11/03 13:43:54 | 000,000,000 | ---D | C] -- C:\Users\Oli\AppData\Local\uxnoylug

:Files
ipconfig /flushdns /c

:Commands
[purity]
[resethosts]
[emptytemp]
[EMPTYFLASH]
[CREATERESTOREPOINT]
[Reboot]


[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

8

The problem is still here.

9

essexboy is in bed now so it will be around 20 hours before you see him here again…

10

Hi otw28,

But he sure will help you out with your problem,

polonus

11

Ok,thanks for letting me know, will get to bed myself now and check back tommorow :).

12

Ok bigger hammer time as the file respawned

Download and Install Combofix

Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

  • IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here

[*]Double click on ComboFix.exe & follow the prompts.

[*]Double click on ComboFix.exe & follow the prompts.
[*]Accept the disclaimer and allow to update if it asks

http://img.photobucket.com/albums/v706/ried7/NSIS_disclaimer_ENG.png

http://img.photobucket.com/albums/v706/ried7/NSIS_extraction.png

[*]When finished, it shall produce a log for you.
[*]Please include the C:\ComboFix.txt in your next reply.

Notes:

  1. Do not mouse-click Combofix’s window while it is running. That may cause it to stall.
  2. Do not “re-run” Combofix. If you have a problem, reply back for further instructions.

Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now

13

Looks like it has gone now, thanks a lot :D.

14

Yep combofix killed the respawners ;D If all is well tomorrow let me know and I will tidy up

15

Running fine. Thanks again ;D.

16

Subject to no further problems :slight_smile:

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:

Run OTL
[*]Under the Custom Scans/Fixes box at the bottom, paste in the following

:Commands [resethosts] [purity] [emptytemp] [EMPTYFLASH] [Reboot]

[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done

Remove ComboFix

[*]Hold down the Windows key + R on your keyboard. This will display the Run dialogue box
[*]In the Run box, type in ComboFix /Uninstall (Notice the space between the “x” and “/”) then click OK

http://i1224.photobucket.com/albums/ee362/Essexboy3/Misc%20screen%20shots/CF_Uninstall-1.jpg

[]Follow the prompts on the screen
[]A message should appear confirming that ComboFix was uninstalled

Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.

We will now confirm that your hidden files are set to that, as some of the tools I use will change that

[*]Click Start.
[*]Open My Computer.
[*]Select the Tools menu and click Folder Options.
[*]Select the View Tab.
[*]Under the Hidden files and folders heading select Do not show hidden files and folders.
[]Click Yes to confirm.
[]Click OK.

http://users.telenet.be/bluepatchy/miekiemoes/images/javaicon.gif

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version of Java components and upgrade the application.

Upgrading Java:

[] Go to this site and click Do I have Java
[] It will check your current version and then offer to update to the latest version

SPRING CLEAN

To manually create a new Restore Point

[*]Go to Control Panel and select System
[*]Select System
[*]On the left select System Protection and accept the warning if you get one
[*]Select System Protection Tab
[*]Select Create at the bottom
[*]Type in a name i.e. Clean
[*]Select Create

Now we can purge the infected ones

[*]GoStart > All programs > Accessories > system tools
[*]Right click Disc cleanup and select run as administrator
[*]Select Your main drive and accept the warning if you get one
[*]For a few moments the system will make some calculations
[*]Select the More Options tab
[*]In the System Restore and Shadow Backups select Clean up
[*]Select Delete on the pop up
[]Select OK
[]Select Delete

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

http://img233.imageshack.us/img233/7729/mbamicontw5.gif

Malwarebytes. Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit

[*]Microsoft Windows Update

To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?

Keep safe :wave: