Windows Defender activating itself and disabling Avast?

system · 2017-11-04T07:15:44.000Z

Windows Defender is supposed to disable itself when it detects another AV software installed, which was the case since I installed Avast. Today, however, I started my PC only to be greeted by a scan report from Windows Defender. Even more weird is that if I go to the Control Panel>System and Security>Review your Computer’s Status>Security>View installed antivirus apps it shows Avast installed, however its status is set to "off"while Windows Defender is turned on.

Avast doesn’t say that it’s disabled, but I don’t exactly want to have two anti-viruses working together.

Using Windows 10. And I tried repairing Avast.

Asyn · 2017-11-04T08:46:50.000Z

Which Avast…? (Free/Pro/IS/Premier)
Which version…?
OS…? (32/64 Bit…? - which SP/Build…?)
Other security related software installed…?
Which AV(s) did you use before Avast…?

system · 2017-11-04T09:20:06.000Z

Asyn post:2:

Which Avast…? (Free/Pro/IS/Premier)

Which version…?

OS…? (32/64 Bit…? - which SP/Build…?)

Other security related software installed…?

Which AV(s) did you use before Avast…?

Avast Free, version 17.7.2314
Windows 10 64 bit, Version 1703 OS Build 15063.674
No other security software is installed and Avast is the only AV product I used on Windows 10.

I’m also not quite sure if Avast is actually off. Windows reports it as being off, but Avast itself doesn’t mention anything like that.

Asyn · 2017-11-04T09:23:58.000Z

Redthirst post:3:

I’m also not quite sure if Avast is actually off. Windows reports it as being off, but Avast itself doesn’t mention anything like that.

Let’s test it, click here: http://web-shield-test.avast.com/

system · 2017-11-04T09:38:11.000Z

Asyn post:4:

Redthirst post:3:

I’m also not quite sure if Avast is actually off. Windows reports it as being off, but Avast itself doesn’t mention anything like that.

Let’s test it, click here: http://web-shield-test.avast.com/

It opens a white page saying “Blank.avast.com”

Asyn · 2017-11-04T09:39:12.000Z

Download Avast Free Antivirus: https://files.avast.com/iavs9x/avast_free_antivirus_setup_offline.exe
Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions…!!)
Reinstall Avast with the downloaded installer from point 1.
Reboot.

system · 2017-11-04T12:04:03.000Z

Alright, reinstalling seemed to help, thank you.

Asyn · 2017-11-04T15:16:18.000Z

You’re welcome.

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