I’ll open a new topic about this issue because there are so many messages in the beta topic (the stable version has this issue also).
So, I kindly ask everybody to test if this problem/bug affects you.
wait for the next automatic definition update and reboot your computer after that at any time
open your Windows event log after reboot and see if there was an error 6008 “The previous system shutdown at xx:xx:xx on xx/xx/2011 was unexpected.”
report here with your avast and OS specs only if you had an error
I think this error has something to do with the def update process. I compared my Windows event log and avast setup.log and got these results:
16.11.2011 00:14am avast update
16.11.2011 01:01am reboot → ERROR
16.11.2011 01:04am reboot OK
16.11.2011 01:06am reboot OK
16.11.2011 01:08am reboot OK
16.11.2011 01:11am reboot OK
16.11.2011 01:13am reboot OK
16.11.2011 08:41am reboot OK
16.11.2011 09:35am reboot OK
16.11.2011 10:26am reboot OK
16.11.2011 12:30pm avast update
16.11.2011 12:31pm reboot → ERROR
17.11.2011 12:15pm avast update
17.11.2011 12:24pm reboot → ERROR
18.11.2011 05:03am avast update
18.11.2011 08:18am reboot → ERROR
18.11.2011 08:21am reboot OK
18.11.2011 10:23am avast update
18.11.2011 12:51am reboot → ERROR
18.11.2011 01:05pm reboot OK
18.11.2011 01:24pm reboot OK
18.11.2011 02.25pm reboot OK
18.11.2011 02.50pm reboot OK
18.11.2011 06.10pm avast update
18.11.2011 07.50pm reboot → ERROR
18.11.2011 11.25pm reboot OK
I get always that event log error 6008 during the next reboot after avast has updated itself. I don’t get those errors at any other times when rebooting my computer. If I uninstall avast, the problem is gone.
The stable build 6.0.1203 was the last one which didn’t have this issue. It’s been there since.
Vlk’s already heard from me about this but just so im added to this thread as one of the affected by this issue, spec’s are in my sig.
Iv seen jrace also mention he’s getting the same problem with a 32 bit win7.
All the red X’s below are shutdown errors from when avast was reinstalled on this system.
@ Jekku as you now have more than 20 posts you can go to PROFILE then Modify Profile then Forum Profile Information then update your Signature: with information like my signature as this helps the helpers offer pertinent advice.
@craigb how do you get that graph in the Event viewer ???
Hmmm… I was seeing a problem similar in Windows XP, i.e., the shutdown process fails at the first time.
User needs to do the action twice.
I can’t imagine it could be related to avast…
Is there avast dumps in the \log folder?
That seems to be a different case. The reports here are not saying that the shut down fails completely. They just say there is some “strange” event registered (ID 6008 ). There is no memory dump (and it is not necessary, for now). Jekko and others already reported about the coincidence between the logged definitions updates and the specific event (ID 6008 ).
I stated allready having exactly the same issue like “Jekku”.
Since my “reliability monitor” in the meantime looked like a mess (2 stepdowns per day), I decided to brush it up again: uninstalled .1352 and made a clean install back to .1289.
Unlike your experience with .1289, Jekku, since that install I have not seen any 6008 error in the eventviewer allthough there were 2 def updates so far.
When this situation comes out to be stable (may be one more day) I will update again to .1352 and see if there is any change back to the previous problem. Will report back on that!
So I’m holding my fingers crossed.
Let’s see what this crazy machine does ;D
Posting a link to some (long) post in some completely different (and not-short) topic is not going to explain why you are assuming that (opinion, not fact). Do you expect from me to re-read that complete topic so to guess what you meant?
I have [b]NEVER[/b] had to do that on my Windows 7 system nor my XP Pro system but I did have to on my very old XP Home system that I sold.
You had never had to do what exactly? What is “that” in your sentence? Would / Could you be more specific, please?
Why do I not trust a person that does not even know what country they are in ???
I have no idea why wouldn’t you. :
I know in what country I am. Whether I decide to publish that or not is a different matter. Whether you know in what country I am is a different matter. Whether the country I was born is the same country where I live in is a different matter. Whether the country where I live in is the same country where I am currently writing from is a different matter. Whether any of those countries is of any influence in my technical answers is not even a matter.
Whether a new user (not me), which is not going to tell you “his country” (whichever meaning he wants to give to that expression), is from one country or another is not a matter here either, and you still are able to post and help those new forum members anyway.
So, if you want to specify what you meant / imply about the Windows Seven issue (or any relevant technical issue), and if it is a matter in this topic (instead of being Off Topic), I have no problem at all in answering, including the possibility that I may have made a mistake or expressed myself not clearly enough.
How long has it been since you installed 1289 ? as i installed 1354 this morning and it took 5 reboots over 8 hours before the error reared its ugly head again
