windows explorer hanging with avast

when i open any folder have many exe’s present like a game folder the windows explorer takes many seconds “6 seconds average” to load and every time i open such kind of folders i got the same slow loading
i think avast causes that kind of windows explorer hanging this problem suddenly disappear when i uncheck “scan when executing”

such problem wasn’t in the 1st versions of avast 5.0 become obvious in later versions of avast 5 and avast 6
ans it was the main reason why i switched to avira

any solution to this problem without having to uncheck the "scan program when executing " in expert settings in the realtime shield ?
thanks in advance

What other real time security are you running?

avast is the only realtime security installed

xp sp3
core2duo 2.66
2gb ram
nvidia 9500 gt 1gb

Did you have any other security program before you installed avast? If yes how did you remove it?

Did you change any settings in Avast? Maybe turn “all packers” on?

do you have the latest avast version?
if so, please execute process monitor, start collecting data, then go that folder which takes ~6sec, then stop logging. Save the report (use “All events”), and send me compressed report file to my email. Thanks.

no , i have a clean install of avast

yes it happened with all avast versions 6
even with the latest avast 6.0.1091
but what mean by process monitor do u mean process monitor program or it’s a hidden function inside avast , pleas explain more

no just the default settings

http://technet.microsoft.com/en-us/sysinternals/bb896645

Please try this.

  1. Download a fresh copy of Avast Free 6.0.1091 from this link. http://forum.avast.com/index.php?topic=76488.0
  2. Download the Avast Uninstall Utility and uninstall your current Avast. http://www.avast.com/uninstall-utility
  3. Reboot and install the newly downloaded Avast.
  4. Report back.

Go into Scan Computer—Scan Now—Scan From Windows Explorer and Change your settings

Under Performance set it to high and check both Cache boxes

Lot at the other settings and adjust accordingly.

What does this have to do with her issues at hand? That is for performing a scan from witin Windows Explorer. That is not her issue. Setting it to high just increases the priority of the scan.

here’s the log file of process monitor

http://www.mediafire.com/?nmm7kaxk48m9k7x

btw Dieselman , u should say “his” not “her” lol

best regards

Dr. hany

His/her doesn’t matter. Getting your problem solved does. Please try my suggestions first. When ever your having any sort of software issues its always best to uninstall and reinstall then go from there.

@Dieselman, my suggestion was faster and better… slowdown is caused by heuristics scan

This isn’t a competition my friend. Its a forum where members help other members. Thanks.

thanks so much for ur trying to help me
this forum really has many nice guys here
and i really appreciate all ur efforts

i did tried to do a clean install on a fresh xp sp3 and i experienced the same issue
hanging for many seconds when trying to open a folder has some exe file’s
and i have to say that some of the exe’s are about 39 mb size
but strange i don’t experience such lag with the earlier version of avast 5 also not happen with avira or avg
and i really like avast and wanna settle on it

When was the last time you used Disk Cleanup, or Disk Defragement?

Avast has a behavior shield. Try adding these files, whatever they are to the exclusions. You can add them to the file exclusions and behavior shield exclusions. Open up Avast and click on Real-Time Shields. Within there you will find the exclusions area. What exactly are these files anyways and how much ram do you have?