I’ve got a new laptop with Windows 7, Windows Live Mail, and Avast Internet Security. The Live Mail worked fine for about a week, and then suddenly began having problems opening and deleting some emails with the following error showing: “An unknown error has occured”. This error blocks me from reading emails or even deleting them. In my searching around the internet for a solution, there doesn’t seem to be one although the problem has been around for a couple of years, but several have suggested that the anti-virus program might be corrupting files.
I’ve turned the Avast “Mail Shield” off and some of the incoming emails still have the problem. Some have suggested uninstalling the anti-virus and reinstalling without the Mail Shield.
Can anyone please help me with this problem?
Thank you,
Kurt