Windows Security Center And Avast4

General Topics
1

Hi, I i know i have probably been living in the dark ages, but I am new to forums. Hoping someone can help. I have Avast4 and it has worked fine up until last couple of days. My windows security center comes up on the bottom right of the screen with a red shield and a cross in it everytime I turn on the computer saying it cannot detect any anti-virus software. This comes up under the Malware Protection and says check settings. Any ideas? Cheers Jo

2

Welcome; joblue74

Try installing the new version first; download here

http://www.avast.com/free-antivirus-download

then returns if it continues the problem.

3

before that, will you please attach a screenshot of your security centre. Because this may also be caused by fake AV.

4

Sorry took me a while to work out how to save as jpeg. Have attached screenshot. Thanx Jo

5

I have Avast 4 home edition which came with the computer. If I download the new version am I correct in assuming i am still getting the same protection? Sorry know it is a dumb question but I am always wary of virus’s.

6

The new version of Avast is more efficient in malware removal. So, no problem about your protection.
But regarding your problem, notification at security center is due to monitoring by a service called Windows Management Instrumentation. Sometimes the information does not update.
Step by Step Procedure for Fixing Problem

  1. Right-click on My Computer

  2. Click on Manage

  3. Click on the plus sign(+) next to Services and Applications in the left-hand column

  4. Click on Services

  5. Find the service called Windows Management Instrumentation, right-click on it, and choose Stop.

  6. Open My Computer

  7. Double-click on Drive C (or whatever drive Windows is installed on)

  8. Double-click on the Windows folder

  9. Double-click on System32

  10. Double-click on WBEM

  11. Right-click on the Repository folder and click Delete and remove it

  12. Close the My Computer windows and return to the Windows services screen using steps 1 - 4 shown above

  13. Find the service called Windows Management Instrumentation, right-click on it, and choose Start. Restarting this service will rebuild the repository folder information.

  14. Restart your computer
    Please let us know if the problem is solved.

7

There is also a program called FixWin from The Windows Club that can do this on vista onwards…save the hassle of doing it manually.

8

Followed all steps and restarted but message came up again with red sheild ?

9

So better try FixWin as suggested by spg SCOTT.
Homepage
http://www.thewindowsclub.com/repair-fix-windows-7-vista-problems-with-fixwin-utility
Download from
http://www.thewindowsclub.com/downloads/FixWin.zip

10

IIRC it will need admin rights.

11

Hi guys…I did the fixwin thing but it didn’t help so I downloaded the new version on Avast and now I get message below. I have hit the update now button but nothing happens? Thanks Jo

12

Check your system time and date.
Can you try to repair your installation?
Go to Control Panel > Add/Remove programs > avast! antivirus > Remove. Then choose Repair function in the popup window (Repair).

13

I don’t know what happened but when I turned comp on today the message didn’t come up. I have checked the security center and it seems fine, as per below. The fairy’s must have visited again. Thank you all for help. It is very much appreciated. I will recommend this site to my friends :slight_smile: :slight_smile: :slight_smile:

14

You’re welcome. Feel free to come back any time you need help or just to change experiences 8)