Windows Server 2008 Enterprise R2 ADNM install

I was having one hell of a time getting Avast to recognize the SQL Server 2005 Express 64 bit install I had done on Windows Server 2008 Enterprise R2. I read several guides that were doing pretty much exactly what I was doing.

I’m used to entering what the field is asking for. It asks for the server name, I enter the server name. One guide said to enter servername/instancename. I was able to connect to the database properly with the osql command, but couldn’t get Avast to connect. Of course the error it gives doesn’t inform you of the proper syntax.

Microsoft’s site said the syntax for the osql command was servername\instancename. I gave that a try and whala!

Now I’m having a deployment problem. I am deploying from the above mentioned server to a Windows 7 Professional x64 machine. I am using a domain administrator account. The following appears in the Remote Install log.

10/03/10 10:43:20: rinstInstall begin 10/03/10 10:43:20: Init 50 60 C:\Windows\TEMP\aswD821.tmp C:\Program Files\Alwil Software\Management Tools\InstPkgs NULL C:\Windows\TEMP\aswD820.tmp 0 10/03/10 10:43:21: Store 10/03/10 10:43:21: Domains: Hammett, 10/03/10 10:43:21: Init HAMMETT\SHOP-PC 10/03/10 10:43:21: SHOP-PC: GetAccount 10/03/10 10:43:21: SHOP-PC: Queueing 10/03/10 10:43:21: StartThread 10/03/10 10:43:21: Loop 10/03/10 10:43:21: SpawnThreads 10/03/10 10:43:21: SHOP-PC: StartSetup 10/03/10 10:43:21: SHOP-PC: Connecting 10/03/10 10:43:21: SHOP-PC: OpenSCManager error 5 (Access is denied) 10/03/10 10:43:21: SHOP-PC: OpenSCMImpersonated 10/03/10 10:43:21: SHOP-PC: LogonUser Avast Hammett error 1385 (Logon failure: the user has not been granted the requested logon type at this computer) 10/03/10 10:43:21: SHOP-PC: RemoveOnError 10/03/10 10:43:21: SHOP-PC: CloseConnection 10/03/10 10:43:21: SHOP-PC: Finished with error 10/03/10 10:43:21: TerminateAll 10/03/10 10:43:21: rinstInstall end 0

you can see: Logon failure: the user has not been granted the requested logon type at this computer

did you fill in the domain\username format for the user to use to deploy or just the username?

what i do for the deployment of avast 4.8 on Win7 is using the MSI generated package. Its not elegant
but it does the trick until the Small Business Console (the succesor of ADNM) is released :slight_smile:

It seems to work on another machine on the domain.

10/04/10 19:30:39: rinstInstall begin 10/04/10 19:30:39: Init 50 60 C:\Windows\TEMP\aswAF64.tmp C:\Program Files\Alwil Software\Management Tools\InstPkgs NULL C:\Windows\TEMP\aswAF53.tmp 0 10/04/10 19:30:40: Store 10/04/10 19:30:40: Domains: Hammett, 10/04/10 19:30:40: Init HAMMETT\RITA 10/04/10 19:30:40: RITA: GetAccount 10/04/10 19:30:40: RITA: Queueing 10/04/10 19:30:40: StartThread 10/04/10 19:30:40: Loop 10/04/10 19:30:40: SpawnThreads 10/04/10 19:30:40: RITA: StartSetup 10/04/10 19:30:40: RITA: Connecting 10/04/10 19:30:40: RITA: Copying files 10/04/10 19:30:40: RITA: Copying aswISvc.exe 10/04/10 19:30:40: RITA: Copying Admin.ini 10/04/10 19:30:40: RITA: aswResp.dat not present 10/04/10 19:30:40: RITA: Copying Tasks.xml 10/04/10 19:30:40: RITA: Copying setup.exe 10/04/10 19:30:41: RITA: Copying setif_av_net-425.vpu 10/04/10 19:30:41: RITA: Copying setup_av_net-425.vpu 10/04/10 19:30:41: RITA: Copying av_net_agent-105.vpu 10/04/10 19:30:41: RITA: Copying av_net_cmn-6b.vpu 10/04/10 19:30:41: RITA: Copying av_net_dll409-89.vpu 10/04/10 19:30:41: RITA: Copying av_pro_dll409-1a9.vpu 10/04/10 19:30:41: RITA: Copying av_pro_hlp409-3ca.vpu 10/04/10 19:30:41: RITA: Copying av_pro_skins-14.vpu 10/04/10 19:30:41: RITA: Copying av_srv_core-3ee.vpu 10/04/10 19:30:41: RITA: Copying av_srv_dll-19d.vpu 10/04/10 19:30:41: RITA: Copying avscan-374.vpu 10/04/10 19:30:41: RITA: Copying winsys-2.vpu 10/04/10 19:30:41: RITA: Copying winsysgui-2.vpu 10/04/10 19:30:41: RITA: Copying vps-10100401.vpu 10/04/10 19:30:43: RITA: Copying vpsm-10100401.vpu 10/04/10 19:30:43: RITA: Copying news405-32.vpu 10/04/10 19:30:43: RITA: Copying news409-3c.vpu 10/04/10 19:30:43: RITA: Copying jrog-2e7.vpu 10/04/10 19:30:43: RITA: Copying part-prg_av_net-425.vpu 10/04/10 19:30:43: RITA: Copying part-vps-10100401.vpu 10/04/10 19:30:43: RITA: Copying part-news-55.vpu 10/04/10 19:30:43: RITA: Copying part-setup_av_net-425.vpu 10/04/10 19:30:43: RITA: Copying part-jrog-2e7.vpu 10/04/10 19:30:43: RITA: Copying prod-av_net.vpu 10/04/10 19:30:43: RITA: Copying jollyroger.vpu 10/04/10 19:30:43: RITA: Copying servers.def 10/04/10 19:30:43: RITA: Creating service 10/04/10 19:30:43: RITA: Starting service 10/04/10 19:31:40: RITA: ReadProgress 10/04/10 19:31:40: RITA: Finished OK 10/04/10 19:31:40: RITA: RemoveProgress 10/04/10 19:31:40: RITA: CloseConnection 10/04/10 19:31:40: TerminateAll 10/04/10 19:31:40: rinstInstall end 0

10/04/10 19:34:38: rinstInstall begin
10/04/10 19:34:38: Init 50 60 C:\Windows\TEMP\asw53FE.tmp C:\Program Files\Alwil Software\Management Tools\InstPkgs NULL C:\Windows\TEMP\asw53FD.tmp 0
10/04/10 19:34:38: Store
10/04/10 19:34:38: Domains: Hammett,
10/04/10 19:34:38: Init HAMMETT\SHOP-PC
10/04/10 19:34:38: SHOP-PC: GetAccount
10/04/10 19:34:38: SHOP-PC: Queueing
10/04/10 19:34:38: StartThread
10/04/10 19:34:38: Loop
10/04/10 19:34:38: SpawnThreads
10/04/10 19:34:38: SHOP-PC: StartSetup
10/04/10 19:34:38: SHOP-PC: Connecting
10/04/10 19:34:38: SHOP-PC: OpenSCManager error 5 (Access is denied)
10/04/10 19:34:38: SHOP-PC: OpenSCMImpersonated
10/04/10 19:34:38: SHOP-PC: LogonUser Avast Hammett error 1385 (Logon failure: the user has not been granted the requested logon type at this computer)
10/04/10 19:34:38: SHOP-PC: RemoveOnError
10/04/10 19:34:38: SHOP-PC: CloseConnection
10/04/10 19:34:38: SHOP-PC: Finished with error
10/04/10 19:34:38: TerminateAll
10/04/10 19:34:38: rinstInstall end 0

I do provide the domain\user information.

The one that fails is Windows 7 Pro and the one that works is XP.

So Windows 7 has been released for over a year and probably at least another year worth of beta and Avast doesn’t properly support 7 yet?

Any word for the release of Small Business Console and how the name will affect government and medium\large business clients?

I’ve had 30 Win 7 computers to install Avast on, and 3 gave me problems. Just something weird that goes on for Win 7 I guess.

So Windows 7 has been released for over a year and probably at least another year worth of beta and Avast doesn't properly support 7 yet?

Unfortunately, no. Trust me, we’re all eagerly awaiting Avast 5.1 to come out and we heard that it would come out in September. Obviously, that’s not the case, and we haven’t even seen a beta yet. 5.1 is supposed to fully support windows 7, and with that release, we’ll have a new version of the ADNM console as well.

My guess is that once that’s out, and we work through any bugs during the beta, then win 7 and 2008 server will work. Hopefully Exchange 2010 as well.

Any word for the release of Small Business Console and how the name will affect government and medium\large business clients?

I don’t know what you mean by that… are you referring to the ADNM Console?

Anyway, in order to get Avast installed on machines that fail, it’s easiest to do what WPN said, and just generate an MSI package and install it manually. Or, you might be able to distribute the msi using group policy, but I’ve never tried.

And maybe the Outlook 2007 plug-in too. ;D

Haven’t had problems with the 2007 plugin, except for originally creating an Outlook profile (mostly on new system builds). I just let Outlook disable the plugin, restart outlook, let it create the profile and start send/receive, then I enable the plugin again. After that, the plugin works just fine from what I can tell…