Hi there I would like to get some help from you. I think I have a worm in my PC , you already helped me once. Can you instruct me to fix it?
Please follow the instructions in this topic and attach the requested logs: http://forum.avast.com/index.php?topic=53253.0
DJBone
Can I follow with next step?
Please attach all the requested logs in the next reply here again and don’t post in your other topic anymore (http://forum.avast.com/index.php?topic=129637.msg962743#msg962743). It’s confusing!
DJBone
Hi… I’ve been away for almost 1 day could you please check if I can fix my PC … I had to run the AdwCleaner twice and the file became*("3)*
:-[
Is that the error you get when you try to update windows ?
No, thats the file that I got from using the AdwCleaner. First step of the section: clean malware…
What do I have to do next?
Thank you
Hi I have problems with updating windows and I am stock, can you help me please?
:-[
Please find file enclosed with latest AdwClean I made,…
Could you post the OTL log please and I will look at the update services
Hi again… enclosed I send the OTL file
Which update is it that you are having problems with ? Could you copy the KB number associated with it
windows update mentiones…
code 80070658
22 updates couldn’t be installed…
Are they microsoft office updates ?
Yes, all the updates belong to Microsoft Office and Outlook. There are also 5 optional updates (3 for windows 7 + HP printer + USB Logitech input device).
OK the office updates are blocking the other stuff… Could you follow the steps on this page and let me know the result http://support.microsoft.com/kb/304498