sorry if it’s tasking for people to read this much but i need to be thorough just in case. many months ago, maybe months before summer began, my brother tried to get to youtube using our windows xp. Right when he typed in the address in the address bar, before youtube even loaded our avast security pinged 6 times and claimed it had stop malicious threats. My brother then thought maybe it was just youtube so he tried to go to a different site and it pinged again. We then decided to run a full scan and the avast found 12 threats. After we deleted them, the avast recommended a boot scan as it always does but this time, when the computer booted up, the boot scan didn’t start. Instead the computer seemed stuck on this black screen with a blinking white underscore/cursor on the top left corner. Ever since that day, every time we try to boot the computer, that screen shows up then nothing. I looked up the symptoms online and the common theory seems to be a corrupt partition or MBR. I can’t find any kind of boot, recovery, or install disc for the laptop here at home so i decided to look for solutions online. I ended up making a boot cd with ntfs.com’s Active@boot and it actually loaded the disk and its scanning features. Unfortunately this was just a trial version so all it would do was scan not solve anything. However it did some tools that were usable so i decided to see if any of those would work. After a day of trying, i turned off the computer to try again the next day, When i turned it on and booted with the Active@boot disc again, I noticed a lot of options were missing and i figured out why. Somehow the Active@boot couldn’t seem to find the C drive any more. All it shows me on the drives list is a “X” drive for the disk itself and for whatever reason the D drive’s contents just shows the boot disk’s components not the actual D drive. So my question is " are the boot problem and the missing drive of the same problem" or do i need to to fix one then fix the other. Most importantly is I’m wondering if anyone knows a way to fix boot problems or partitions or missing drives or MBR’s. Thanks
PS Just to make sure everyone knows i"m good with any info on anyone of the subjects: partitions and MBR’s, boot problems, missing drives. If you have a good tips on fixing even just one of these I’d like to know, I really hate not being able to use that laptop.
hey and welcome to the forum.
please follow this guide and attach your logs. it sounds like it could be a redirect malware and something else that have bypass avast and shut it down.
a a malware expert will help you from there. it might take some time before someone is on.