windows xp security centre saying viruses nothing from avast

General Topics
1

somehow microsoft security centre has appeared on my computer it is saying i have viruses and infections am doing full avast scan but it is showing nothing please help

2

Have you tried to scan with MalwareBytes and Super Anti-Spyware?
Here are the links…

http://filehippo.com/download_malwarebytes_anti_malware/
http://filehippo.com/download_superantispyware/

Let SAS scan for cookies and let it handle them (they are harmless).
Please run a scan with both and report back the results.
I tend to trust avast! :slight_smile:

3

A screenshot of the popup could also be helpful.

4

I wonder where she went? ???
I hope she comes back! :slight_smile:

5

this is probably some fake security program, like XP Antivirus.

6

sorry i didnt get back was scared to use computer when i did log back in this thing had gone so i am hoping avast sorted it out or should i still try running malware bytes etc

7

Yes at the minimum you should run MBAM and post the contents of the log in your next reply.

8

hi david how do i do that

9

Just copy and paste the contents of the MBAM log, which should be displayed after the scan into your next post.

10

hope this is correct

11

bob can you help because david has gone

12

should i press to remove selected files or quarantine them can someone help please

13

I can’t claim to Bob or David - but I would just let mbam deal with them - it’s a fake AV.

14

sorry mag i am a novice how do i let it deal with them what do i do

15

Yes please do exactly that. Once Malwarebytes has done it’s job, reboot your computer.
Your pop ups should now be gone.

16

remove or quarantine

17

anyone do i remove or do i quarantine

18

The registry entries need to be reset to the correct values I believe - that is what mbam will do if you have them selected - I can’t recall exactly what the mbam results screen for registries looks like - but just let it do whatever it is suggesting for them - I think it will say remove selected.

The files can be quarantined if you have that option - you can delete them later.

19

Another idea, use CCleaner and run a registry scan.
http://filehippo.com/download_ccleaner/
Whenever you scan the registry always create a restore point…CCleaner will do this for you. :slight_smile:

20

A registry scan may be fine for someone who knows a lot about computers.
Cleaning the registry certainly isn’t anything for a novice to do. The resulting consequences could be disastrous.
Simply allow MWB to do it’s job and quarantine the detected entries.