I’ve been installing the home version on a winxp home machine that still has a norton av installation. I intend to remove nav after successfull install of avast. However, a couple of minutes after reboot, the pc freezes: mouse and keyboard are completely dead. The only way to recover was to unpower the machine, boot it up in safe mode and uninstall avast. This machine has a dialup connection.
I suspect that this may be caused by interaction with nav. But can somebody give me some more details on such interaction. I’d hate to remove nav, only to detect that the pc still freezes after installing avast due to some other unidentified problem.
Basically, I’d like to have some info about the probability that interaction with nav causes this problem.
Yes, there certainly is such a kind of conflict between NAV and avast.
avast! has a number of checks for NAV presence… but maybe it failed this time. What NAV version do you have? I believe there was a fix recently, regarding detection of NAV 2003 - but I don’t remember if it was already released or not.
If you search this board, you’ll find a lot of threads on NAV (removal).
guivho,
As Igor has explained, the two AVs do not get along together. Both use resident shields and unless Norton is completely removed, conflict will result.
You must remove Norton before a proper installation of AVAST can be accomplished. Don’t worry about installation problems with AVAST. There usually aren’t any, but we are here to help you if any should arise.
My good friend Technical wrote a reply which you will find here regarding the removal of Norton:
Follow Technical’s instructions carefully and you will have Norton removed in its’ entirerty. Then you can install AVAST and enjoy its’ wonderful features.
Are you sure? Did you manually edit the Registry keys like related in that links? :
If not, you won’t be protected for exe files running in DOS (or cmd window) or even installation exe files in a XP system…
It was NAV 2002. I’m not sure whether the owner of the PC {I was helping out, kind off spreading the good stuff } still had the original installation medium. I never asked, but I guess it is still available.