hey i was working and then i had a suddenly reboot. it wasn’t windows update or anything like that so im kind of worried.
i already d/l spybot / malware bytes and other tools which found a few things but im not sure. any how i asked to remove them and so i did.
can anyone try to help me so i can feel safe to use my laptop?
thanks alot
Attach your basic logs. (MBAM, FRST and aswMBR…!!)
Instructions: https://forum.avast.com/index.php?topic=53253.0
i must add that malwarebytes blocking outbound from 188.230.1.99 , port 6335. this ip is on that list: http://garwarner.blogspot.co.il/ listed as Fast Flux Command & Controlled Botnet.
Thanks
Hi we will run this programme first and then continue with the rest afterwards
Download the latest version of TDSSKiller from here and save it to your Desktop.
[*]Doubleclick on TDSSKiller.exe to run the application
https://dl.dropbox.com/u/73555776/tdss%20start.JPG
[*]Then click on Change parameters.
https://dl.dropbox.com/u/73555776/tdss%20Change%20param.JPG
[*]Check the boxes beside Verify Driver Digital Signature, Detect TDLFS file system and Use KSN to scan objects , then click OK.
[*]Click the Start Scan button.
[*]If a suspicious object is detected, the default action will be Skip, click on Continue.
https://dl.dropbox.com/u/73555776/tdss%20threat.JPG
[*]If malicious objects are found, they will show in the Scan results and offer three (3) options.
[*]Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.
[*]Get the report by selecting Reports
https://dl.dropbox.com/u/73555776/tdss%20report.JPG
[*]Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
Please attach its contents on your next reply.
which report i need to upload?
after the scan or after the reboot/cure?
well here is before the reboot log
OK that is the primary killed, lets now get the secondaries
Download and Install Combofix
Download ComboFix from one of the following locations:
Link 1
Link 2
VERY IMPORTANT !!! Save ComboFix.exe to your Desktop
- IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
[*]Double click on ComboFix.exe & follow the prompts.
[*]Accept the disclaimer and allow to update if it asks
http://img.photobucket.com/albums/v706/ried7/NSIS_disclaimer_ENG.png
http://img.photobucket.com/albums/v706/ried7/NSIS_extraction.png
[*]When finished, it shall produce a log for you.
[*]Please include the C:\ComboFix.txt in your next reply.
Notes:
- Do not mouse-click Combofix’s window while it is running. That may cause it to stall.
- Do not “re-run” Combofix. If you have a problem, reply back for further instructions.
- If after the reboot you get errors about programmes being marked for deletion then reboot, that will cure it.
Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now
here you go.
Thanks
How is the computer behaving now ?
Please download AdwCleaner by Xplode onto your desktop.
[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan.
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok.
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S1].txt as well.
here is the log file attached.
my computer seems fine for now,
the only problem is the explorer.exe crash when i right click on the desktop.
OK lets try to fix that now
-
Close any open browsers.
-
Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
-
Open notepad and copy/paste the text in the quotebox below into it:
Folder:: c:\programdata\Microsoft\Crypto\RSA64Registry::
[-HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\1CryptoProviderIcons]
[-HKEY_CLASSES_ROOT\CLSID{24808826-C2BF-4269-B3BA-89D1D5F431A4}]
Save this as CFScript.txt, in the same location as ComboFix.exe
http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
Refering to the picture above, drag CFScript into ComboFix.exe
When finished, it will produce a log for you at C:\ComboFix.txt which I will require in your next reply.
Fixed. and attached the file.
waiting for next orders.
OK how is the computer behaving now ?
seems fine. i think that even the outbound traffic that the firewall report stopped.
In that case methinks I will send you on your merry way
Subject to no further problems
I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems
Now the best part of the day ----- Your log now appears clean
A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:
Click Start then Run.
On Windows7 or Vista you may use Start Search field if Run is not available.
In the box copy/paste the following command:
ComboFix /Uninstall
Note that there is a space between " ComboFix " and " /Uninstall " .
Then click OK (or press Enter ).
Wait for the uninstall process to complete.
Download and run Delfix
https://dl.dropboxusercontent.com/u/73555776/delfix.JPG
: Keep Java Updated :
WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article
I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
CryptoPrevent install this programme to lock down and prevent crypto ransome ware
https://dl.dropboxusercontent.com/u/73555776/CryptoPrevent.JPG
Update and run weekly to keep your system clean
It is critical to have both a firewall and anti virus to protect your system and to keep them updated.
To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe