Good evening,
I had a Windows 7 computer in which I had a paid version of Avast SL VPN operating. It wasn’t perfect but I was getting by. So recently I upgraded my OS to Windows 10. In doing so I did a fresh install of the SL VPN. It didn’t take long but I found some issues on my Win 10 system.
The two main issues I found are:
1 - Can’t print while the VPN is active.
2 - Can’t connect to my Unifi Network Controller while the VPN is active.
I contacted tech support they tried some different settings such as checking the box “Enable local device access when using VPN” with no success. They then reinstalled/repaired the installation, again with no success. So after they couldn’t correct the issues, they advised they were bumping it to a higher tech group and I will be contacted in a few days. That was three weeks ago, no contact. Since I am past the 30 days to get a refund, I’m stuck with this junk until 2025. That being said, does anyone out there have a solution? I really shouldn’t have to manually turn off the vpn to print or connect to my network controller.
Win10
Cannon TR8620 printer
Avast AV Free edition