Won't Uninstall, aswclear does not help

Avast Free Antivirus / Premium Security
1

I’ve been getting some odd blue screens and found the error associated with remnants of an avast install through google search. I checked my hardware list (hidden devices) and noticed 2 things from avast still installed. I had uninstalled this awhile ago. I downloaded the cleaner utility and rebooted to safe mode.
I ran it, everything seemed okay it claimed it was all uninstalled. I rebooted, ran my application which seemed fine for awhile then it blue screened again, checked windows error log and hardware manager… the avast stuff is still there. 2 avast service, 2 pieces of hardware and 4 errors on boot after the blue screen associated with avast. how can I get rid of this? in my device drivers I have “avast self protection” and “avast asynchronous virus monitor”. I have tried uninstalling those manually, they just come back.

Following errors:
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 7/5/2009
Time: 10:18:08 PM
User: N/A
Computer: MLAPTOP
Description:
The aswFsBlk service failed to start due to the following error:
The system cannot find the file specified.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 7/5/2009
Time: 10:18:08 PM
User: N/A
Computer: MLAPTOP
Description:
The avast! iAVS4 Control Service service failed to start due to the following error:
The system cannot find the file specified.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 7/5/2009
Time: 10:18:08 PM
User: N/A
Computer: MLAPTOP
Description:
The avast! Antivirus service failed to start due to the following error:
The system cannot find the file specified.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 7/5/2009
Time: 10:18:08 PM
User: N/A
Computer: MLAPTOP
Description:
The avast! Standard Shield Support service failed to start due to the following error:
The system cannot find the file specified.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7026
Date: 7/5/2009
Time: 10:18:08 PM
User: N/A
Computer: MLAPTOP
Description:
The following boot-start or system-start driver(s) failed to load:
Aavmker4
aswSP

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

2

Hi crossmr,

how did you uninstall avast?

Did you try running aswclear in safe mode?

-Scott-

3

Did you install any other antivirus in meanwhile?
Sometimes, other antivirus installation prevent avast uninstallation.
Maybe you can try uninstall all antivirus, install avast, boot, uninstall it using Control panel, boot, use aswclear, boot.

4
I downloaded the cleaner utility and rebooted to safe mode. I ran it, everything seemed okay it claimed it was all uninstalled.

As for how I uninstalled avast, I just used the add/remove programs option and told avast to uninstall.

Did you install any other antivirus in meanwhile? Sometimes, other antivirus installation prevent avast uninstallation. Maybe you can try uninstall all antivirus, install avast, boot, uninstall it using Control panel, boot, use aswclear, boot.
No. There wasn't any other AV installed. I had another service from another install also hanging around (dvdriver) so in figuring out how to get rid of that, the solution was to go to the registry and delete the service entry. The files for it were long gone. I deleted Avasts service entries from there, and rebooted. After rebooting the hardware entries disappeared and no more errors.

I’ve got no idea why the uninstaller couldn’t remove the services, but something odd was going on there. There doesn’t seem to be much anything else left laying around from it though.

5

Sorry, I missed the part in your post about safe mode
I do wear glasses…:wink:
Odd that it didn’t remove it though…

Glad it’s solved now

-Scott-