worm_agent.afbf

Hello there…

someone at work opened a zipped file that was “supposed” to be a photo
and then suddenly we are being driven crazy with what appears to be
mulitiple messages but i’m not sure if we are sending them or they are being sent to us,
avast window opens saying warning suspicious message has been detected,
i click don’t send about 30 times
and then it stops for a couple of hours.

we have avast and a firewall.

i ran trend micro and it found “worm_agent.afbf”
but when i tried to clean it, it said it couldn’t get rid of it.
i ran the avast online virus scan but it didn’t seem to have this one listed.
the scan came up clean.

any advice?
thanks in advance,

It sounds like a mailbot

Post a hijackthis log and maybe we can help once we see what’s going on.

Click here to download HJTsetup.exe

[*]Save HJTsetup.exe to your desktop.
[*]Doubleclick on the HJTsetup.exe icon on your desktop.
[*]By default it will install to C:\Program Files\Hijack This.
[*]Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
[*]Put a check by Create a desktop icon then click Next again.
[*]Continue to follow the rest of the prompts from there.
[*]At the final dialogue box click Finish and it will launch Hijack This.
[*]Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
[*]Click on “Edit > Select All” then click on “Edit > Copy” to copy the entire contents of the log.
[*]Come back here to this thread and Paste the log in your next reply.
[*]DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.

Welcome to the forum.

someone at work opened a zipped file that was "supposed" to be a photo

any advice?

I was tempted to write something facetious, but really, some training in basic computer secuirty might be a good idea.

;D :wink: ;D

thanks for the help…
here is the log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:04:04 AM, on 11/24/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
C:\WINDOWS\sm56hlpr.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\WINDOWS\system32\SysMonitor.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\spwnplizeunb.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
C:\Acer\Empowering Technology\Acer.Empowering.Framework.Launcher.exe
C:\Program Files\Acer WLAN 11g USB Dongle\ZDWlan.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
c:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://sympatico.msn.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://global.acer.com/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\WINDOWS\system32\eDStoolbar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM..\Run: [LaunchApp] Alaunch
O4 - HKLM..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM..\Run: [nwiz] nwiz.exe /install
O4 - HKLM..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM..\Run: [ntiMUI] c:\Program Files\NewTech Infosystems\NTI CD & DVD-Maker 7\ntiMUI.exe
O4 - HKLM..\Run: [IMJPMIG8.1] “C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE” /Spoil /RemAdvDef /Migration32
O4 - HKLM..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM..\Run: [SMSERIAL] sm56hlpr.exe
O4 - HKLM..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM..\Run: [SunJavaUpdateSched] “C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe”
O4 - HKLM..\Run: [Acer Empowering Technology Monitor] C:\WINDOWS\system32\SysMonitor.exe
O4 - HKLM..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe 0
O4 - HKLM..\Run: [eRecoveryService] C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
O4 - HKLM..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM..\Run: [Windows Defender] “C:\Program Files\Windows Defender\MSASCui.exe” -hide
O4 - HKLM..\Run: [Adobe Photo Downloader] “C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe”
O4 - HKLM..\Run: [Adobe Reader Speed Launcher] “C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe”
O4 - HKLM..\Run: [TkBellExe] “C:\Program Files\Common Files\Real\Update_OB\realsched.exe” -osboot
O4 - HKLM..\Run: [QuickTime Task] “C:\Program Files\QuickTime\qttask.exe” -atboottime
O4 - HKLM..\Run: [fadcdhd] C:\WINDOWS\system32\fadcdhd.exe
O4 - HKLM..\Run: [spwnplizeunb] C:\WINDOWS\system32\spwnplizeunb.exe
O4 - HKCU..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU..\Run: [MsnMsgr] “C:\Program Files\MSN Messenger\MsnMsgr.Exe” /background
O4 - HKUS\S-1-5-18..\Run: [DWQueuedReporting] “C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe” -t (User ‘SYSTEM’)
O4 - HKUS.DEFAULT..\Run: [DWQueuedReporting] “C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe” -t (User ‘Default user’)
O4 - Global Startup: Acer Empowering Technology.lnk = ?
O4 - Global Startup: Acer WLAN 11g USB Dongle.lnk = C:\Program Files\Acer WLAN 11g USB Dongle\ZDWlan.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra ‘Tools’ menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra ‘Tools’ menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra ‘Tools’ menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://a1540.g.akamai.net/7/1540/52/20070711/qtinstall.info.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.mail.live.com/mail/w1/resources/MSNPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1182201432703
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/common/groove/gx/GrooveAX27.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab
O23 - Service: Memory Check Service (AcerMemUsageCheckService) - Acer Inc. - C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Print Spooler Service (ejm5weoawwuc) - Unknown owner - C:\WINDOWS\system32\spwnplizeunb.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe


End of file - 9178 bytes

and regarding basic computer safety? i agree, but that is diffucult when the
downloader is also the owner of said business…
;D

difficult, that is…
should have used the spell check option.
:slight_smile:

Here is my very own training course for the busy business owner:

Chapter 1

Rule 1

Do not open any attachments received by email unless you are expecting the email. In the event of receiving an email attachment which appears to be from a trusted source, check with the source if the email is unexpected. Do not rely on any AV product to detect all malicious attachments.

With this degree of suspicion required when opening seemingly legitimate email attachments from known sources, take it as read that any email attachment from an unknown source purporting to contain something interesting is almost certainly a Trojan horse, and clicking on it will compromise confidential information and waste valuable time and/or expenses in dealing with compromised security.

As to the log,

Go to Task Manager and kill spwnplizeunb.exe if you can.

Run HijackThis again, close all other windows, put a tick next to these entries and click ‘fix’.

O4 - HKLM..\Run: [fadcdhd] C:\WINDOWS\system32\fadcdhd.exe
O4 - HKLM..\Run: [spwnplizeunb] C:\WINDOWS\system32\spwnplizeunb.exe
O23 - Service: Print Spooler Service (ejm5weoawwuc) - Unknown owner - C:\WINDOWS\system32\spwnplizeunb.exe

Reboot.

Run HijackThis! again. Click on Config, then Misc Tools, and then press the Delete an NT service… button. Enter ‘ejm5weoawwuc’ (without quotes) and press OK.

Reboot into Safe Mode and delete these files:

C:\WINDOWS\system32\fadcdhd.exe
C:\WINDOWS\system32\spwnplizeunb.exe

You may need to disable ‘Hide protected operating system files’ and enable ‘View Hidden Files and Folders’.

thanks for the advice for the business owner,
i am showing this to him…
and telling him how long it took to get rid of this
all so he could see a picture of paris hilton.
(snort)

anyhow.
i also d/l’d the superantispyware after i left the log copy here
and ran that. it found the same “spwnplizeunb.exe”
that you have said.
the superantispyware said that it removed that .exe but
should i still do all that you suggested or will there be an
easier way to check before i do all that?

sorry if these are simple questions, i’m better with computers
than my boss but not as smart with them as my husband so…
i’m middle of the road.
:smiley:

update :slight_smile:

opened task manager,
that spwnplizeunb.exe file was not there.

ran hijack this again and checked log,
the only one that matched with what you said to look for
was O4 - HKLM..\Run: [fadcdhd] C:\WINDOWS\system32\fadcdhd.exe
the other two are no longer there.

does this mean it is gone?
or should i click that one file to fix
and continue with instructions?

you guys must love newbies like me.
heh.

OK, SUPERAntiSpyware took care of spwnplizeunb.exe.

Fix the other entry, reboot into Safe Mode and delete the file.

O4 - HKLM..\Run: [fadcdhd] C:\WINDOWS\system32\fadcdhd.exe

If you want to check it out before you delete it, submit the file to VirusTotal for analysis.