I’ve sent 4 e-mails to virus[at]avast.com, each with a different variant of trojan/worm in a password protected zip file, and Avast still isn’t able to detect them - I’m currently using VPS version 000777-2.
Unfortunately you are fighting with over 4000 emails received each day at that email address for attention and prioritisation. Personally I add any sample to the User Files section of the chest and send them from there as files sent from the chest are filtered upon receipt. That might just give a little higher priority.
There are moves afoot to introduce a new submission method which is hoped to improve this situation, but no date has been given for its introduction.