I’ve been struggling with this infection for a bit now and I was wondering I could get some help on this forum. I’ve tried other websites’ advice to avail. It’s in svchost, chrome, and other applications
We can help you with this but we also need one more piece of information to make a complete fix; please run the following steps and post the resulting search log. Thank you.
Run a search with FRST.
Right click on FRST on your desktop and select “Run as Administrator…” When the tool opens click Yes to disclaimer.
Type
browserupdatecheck.in;wpad
into the Search Box.
Press the Search Registry button.
It will produce a log called search.txt or SearchReg.txt in the same directory the tool is run from.
If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
When finished FRST will generate a log on the Desktop, called Fixlog.txt.
Please attach it to your reply.
This one should not crash and should fix the problem. please monitor the system and tell me how it is after this script run. Also, please post the log file from this run. Thanks.
If everything else if fine for you (Avast is running / scanning with no warnings, etc.) then I will remove our tools and get you on your way …
Clean up of Malware Removal Tools
Now that we are through using these tools, let’s clean them off your system so that should you ever need to have malware removed again (we hope not) fresh, updated copies will be downloaded.
Download Delfix from here to your desktop and double click it to start the program
Ensure Remove disinfection tools is ticked Also tick:
The program will run for a few moments and then notepad will open with a log. Note: Please save this log first before rebooting your system (if asked to); DelFix does not save the log as it is trying to remove all traces of our work on your system. Please attach the log in your next reply.
You can delete any log files left on your desktop as these are no longer needed.
==Some Tools to consider to help keep your system safe ==
Unchecky is a small service that runs in the background to help keep those “extra toolbars” and tag along search engines from automatically installing. By automatically directing you to a custom install with all the options unchecked, only what you manually choose and confirm gets installed.
CryptoPrevent is a free program that prevents CryptoLocker / ransomware from infecting your PC by locking down the OS so the malware can not get a grip on your system. You can read the details about this program here.
Also, consider keeping MalwareBytes Antimalware in your arsenal of safe keeping programs. Use the free version (not the paid or trial version) and you won’t have a problem with your antivirus scanner program. Keep it updated and run a scan with it once a week.
Lastly, if you use Firefox as your main web browser, consider adding the NoScript and uBlock Origin add-ons to the browser to block scripting hijacks and remove unwanted ads from the pages you view.