wrong password to access settings

system · 2017-03-03T22:23:06.000Z

Hi
I can’t access settings or run a scan in Avast free on Windows 10. I enter my Avast account password or my Passwords master password it just says wrong password. I have tried resetting my account password. I have tried downloading and reinstalling Avast free. nothing works. I have tried to remove Avast but it wont let me because it needs the password. Any ideas?

Pondus · 2017-03-03T22:37:46.000Z

I have tried to remove Avast but it wont let me because it needs the password.

You have to use this >> https://www.avast.com/uninstall-utility

Eddy · 2017-03-04T03:21:46.000Z

You haver tried the wrong passwords.

Your account password nor the main password for avast passwords are for the AV.

system · 2017-03-04T08:52:35.000Z

Pondus post:2:

I have tried to remove Avast but it wont let me because it needs the password.
You have to use this >> https://www.avast.com/uninstall-utility

Thanks to those that replied. The above link worked for me.
It looks like I need 3 different passwords. Avast.com account password. An access to settings password and a master password for Avast Passwords.

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